Denise Moroney

Experience

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  Smugglers' Notch Resort

  Oct 1992 - Feb 2007

  Reservations Specialist

  Multiple positions;Reservationist - Processed incoming reservation calls, email inquiries and reservations. Activity booking and scheduling. Initial billing and follow up communications.Assisted in sales calls and scheduling real estate opportunities with target consumers.Marketing Mail Supervisor - Processed incoming and outgoing US Mail, UPS and Fed Ex shipments. Telemarketing bulk mail organization and distribution. Supervision of staff processing marketing materials. Inventory maintenance and recording as well as shipping accounts monthly A/R A/P distribution. Assisted Marketing Director in marketing research exercises.Guest Services - Welcome center greeting, checking in and out, switchboard phone operations and in-house account maintenance. Night Auditor - Accounting processing of overnight billing, organizing guest information for accounting processing. Show less

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  Atlas Accessories

  Sept 2007 - Nov 2011

  Customer Relations Coordinator

  Located, created and maintained customer relations through communications, research, and marketing development. Quarterly support A/P, A/R and tax preparationMaintained client inventory and applied re-marketing strategies to promote growth in the businesses first years.

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  Plantation Golf Resort & Spa

  Nov 2011 - Jul 2017

  Guest Service Manager

  Proficient in Choice Advantage and Choice Central use for; Rate Center, Packages, Medallia and STR report analysis. Maintain and develop domestic and international Tour Operators reservations, group event coordination and cntracting. Initiate and maintain interpersonal communications with Front Desk, Group Sales and Food & Beverage teams and Resort Outlets to support growth, expansion, and productive teamwork.

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  Holiday Inn Express

  Jul 2017 - Sept 2018

  General Manager / Maverick Hotels
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  Hampton

  Jul 2017 - Oct 2020

  Senior General Manager / Maverick Hotels

  Senior General Manager 2017-2020 for multi-brand hotel group. Team lead for new management hires and Task Force Management for Maverick Hotel Group.

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  Staybridge Suites® Hotels

  Sept 2018 - Mar 2019

  General Manager / Corporate Controller / Maverick Hotels
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  Camp N’water Outdoor Resort

  Oct 2020 - Nov 2022

  Senior Property Manager
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  H&R Block

  Nov 2022 - now

  PreSeason and Multi Unit Manager