Chiebuka E.

Experience

• 

  Semper Pharmacy

  Nov 2018 - Apr 2021

  Pharmacy Project Coordinator

  1) Acted as the first point of contact for customer inquiries, delivering rapid and comprehensive responses through various channels, including in-person interactions, telephone, email, postal communication, and social media.2) Oversaw the entire medication supply chain, ensuring the pharmacy's infrastructure and systems met the highest standards of quality and compliance.3) Collaborated with healthcare professionals to provide expert guidance on the safe and effective utilization of medications, ensuring optimal patient outcomes.4) Assessed and addressed patients' symptoms, offering informed recommendations for over-the-counter and prescription medications available in the pharmacy.5) Delivered essential healthcare services to patients, including smoking cessation programs, accurate blood pressure measurements, and proactive cholesterol management consultations.6) Managed the production and compounding of pharmaceuticals, conducting rigorous quality assessments to guarantee the safety and efficacy of medications before distribution to patients through pharmaceutical manufacturers.7) I championed and modeled leadership behaviors and practices within the organization’s culture of continuous improvement, facilitating these practices among team members and peers across the organization.8) I assisted the head of the transformation and patient experience department in tasks related to the effective running of the hospital’s project delivery system as part of improving together. This included supporting the corporate project prioritization process and maintaining key documents.9) I undertook ad hoc administrative duties assigned by the head of the transformation department to help the transformation team and the wider division meet reporting and assurance duties. I also used my initiative to assess the urgency of communications and assisted in ensuring prompt and efficient message handling. Show less

• 

  Federal Neuro-Psychiatric Hospital

  Nov 2019 - Oct 2020

  Clinical Pharmacist

  1) Conducted thorough patient drug histories during ward rounds, ensuring a comprehensive understanding of their medication needs and tracking their recovery progress.2) Collaborated with physicians to select medications with a keen focus on preventing potentially hazardous drug interactions, optimizing treatment outcomes, and ensuring patient safety.3) Coordinated care for patients with mental health disorders and those with complex physical and mental health conditions, working closely with psychiatrists and other healthcare professionals to provide holistic patient support.4) Empowered patients with knowledge about potential adverse reactions and side effects associated with medications, particularly those used in the treatment of conditions like depression, psychosis, and spasmodic disorders.5) Actively contributed to research initiatives by providing valuable insights on medication efficacy, thereby aiding in the development of improved treatment options for patients.6) Educated patients on the proper usage of antipsychotic medications, offering guidance on managing potential side effects, and promoting regular healthcare facility visits for those on monthly injection treatments.7) I adhered to the hospital’s project management and quality improvement best practices, achieving agreed milestones on time, within budget, and to the required standards.8) I managed and maintained up-to-date confidential personnel files for all line managers, overseeing access to personnel files and ensuring it was in line with appropriate levels of responsibility.9) I took responsibility for ensuring that I was aware of and adhered to all the hospital’s policies, procedures, and guidelines related to my employment, regardless of my position within the hospital.10) I developed comprehensive pharmaceutical guidelines and executed hospital regulations, using data analysis to drive evidence-based decision-making and improve medication practices. Show less

• 

  Military Hospital Lagos

  Jan 2021 - Feb 2022

  Pharmacist

  1) Employed advanced data analytics techniques to analyze and interpret pharmaceutical data, extracting valuable insights to enhance patient care.2) Evaluated medication prescriptions to ensure accuracy, safety, and appropriateness for individual patients, utilizing data-driven insights to recommend optimal treatment regimens.3) Assessed the most suitable form of medication (e.g., tablet, injection, ointment, inhaler) based on patient data and medication effectiveness studies.4) Actively participated in multidisciplinary ward rounds to collect and analyze patient drug histories, fostering collaborative care with healthcare teams. Presented findings to colleagues to facilitate knowledge sharing.5) Collaborated with medical professionals to identify and address patient medication-related problems, enhancing the safety and efficacy of pharmaceutical treatments. 6) Engaged in open and informative discussions with patients' families, community pharmacists, and General Practitioners to ensure seamless and comprehensive patient care.7) Ensured secure and compliant storage of pharmaceutical data, adhering to industry regulations and best practices. Leveraged data analysis skills to support evidence-based decision-making in pharmaceutical care, optimizing treatment outcomes. Show less

• 

  Pills and Tabs Pharmacy

  Aug 2021 - Jun 2022

  Pharmacy Project Coordinator

  1) In this role, I seamlessly combined pharmaceutical expertise with project coordination skills to drive efficiency and excellence in pharmacy operations, ultimately improving patient care and satisfaction.2) Proficiently addressed customer inquiries through various channels, such as in-person interactions, phone calls, emails, mail, and social media, providing expert guidance and support.3) Oversaw the end-to-end pharmaceutical supply chain, maintaining the highest standards of quality and ensuring pharmacy facilities and systems were always optimized for performance.4) Collaborated closely with healthcare professionals to offer valuable insights on safe and effective medication utilization, contributing to improved patient outcomes.5) Utilized my expertise to evaluate patients' symptoms and provide informed recommendations on pharmaceutical products available within the pharmacy.6) Offered a range of patient-centred services, including smoking cessation programs, blood pressure monitoring, and cholesterol management, promoting overall health and well-being.7) Maintained strict oversight of the production and preparation of medications, conducting thorough assessments to guarantee the highest quality standards before delivering them to patients, fostering trust and reliability in pharmaceutical products. Show less

• 

  Vedic Lifecare

  Aug 2021 - Nov 2022

  Pharmacist

  1) Meticulously tracked and analyzed the impact of prescribed medications by healthcare professionals. I also provided patients with comprehensive guidance on medication effects, dosage recommendations, and suitable administration methods, encompassing tablets, injections, ointments, and inhalers.2) Offered vital information regarding potential medication side effects, meticulously cross-referenced medication compatibility with existing prescriptions, and continuously monitored the outcomes of treatment regimens to guarantee their effectiveness, safety, and appropriateness for patients.3) I played a pivotal role in maintaining efficient communication channels between hospital pharmacists and medical staff by monitoring and ensuring the accuracy of patient drug charts, and confirming that prescribed medications aligned with discharge summaries.4) I assumed responsibility for overseeing the medication supply chain within the hospital. This encompassed procurement, dispensing, and quality assurance of medication stock. Collaborating closely with pharmacy assistants and technicians, I ensured a seamless flow of pharmaceutical resources.5) I was committed to upholding established policies and procedures to guarantee the highest standards of medication management, ensuring that all processes adhere to regulatory guidelines.6) Leveraged pharmaceutical expertise and analytical skills to ensure patient safety and optimize medication management using data visualization tools like Tableau to visualize management plans.7) I maintained divisional documentation management systems and provided training to colleagues on their effective and efficient use.8) I managed and maintained up-to-date confidential personnel files for all line managers, overseeing access to personnel files and ensuring it was in line with appropriate levels of responsibility. Show less

• 

  New Horizons Computer Learning Centers

  Feb 2022 - Jun 2022

  Data Analyst

  1) Assisted in the collection and cleansing of large datasets, ensuring data accuracy and consistency for analysis.2) Conducted in-depth data analysis using tools such as Excel, Python, and SQL to extract meaningful patterns, trends, and insights from complex datasets.3) Created compelling data visualizations and dashboards to effectively communicate key findings to stakeholders, enabling informed decision-making.4) Employed statistical techniques to uncover correlations, outliers, and dependencies within the data, providing valuable insights for business strategies.5) Prepared and delivered concise and informative reports, highlighting key performance indicators and actionable recommendations.6) Collaborated with the team to implement data quality improvement processes, ensuring data integrity and reliability.7) Actively participated in problem-solving sessions, using data analysis to identify root causes and propose solutions for operational challenges.8) Worked closely with cross-functional teams, including IT, marketing, and operations, to support data-driven decision-making across the organization.9) Engaged in continuous learning, staying updated with the latest data analysis tools and techniques to enhance my skill set. Show less

• 

  R-Jolad Hospital

  Jul 2022 - Dec 2022

  Pharmacy project manager

  1) Utilized Project management tools such as MS Project, Jira, and Asana to manage projects, schedules, budgets, and team workflow.2) Managed projects by planning, organizing, and overseeing them to ensure they met time, budget, and scope requirements.3) identified project risks, recorded them, and implemented measures to mitigate potential issues.4) Engaged with and managed relationships with key stakeholders, such as clinicians, management teams, and external contractors.5) Utilized tools like SQL, Excel, and Power BI to analyze data and make data-driven decisions, particularly in optimizing medication management.6) Modeled leadership behaviours, promoted continuous improvement, and facilitated teamwork.7) Demonstrated strong written and verbal communication skills and presented complex information to non-technical stakeholders.8) Adhered to and promoted best practices in project management and quality improvement, ensuring high standards in project outcomes.9) Ensured that all activities aligned with hospital policies, procedures, and healthcare regulations.10) Maintained accurate and organized project documentation and managed sensitive information.11) Leveraged pharmaceutical expertise to evaluate prescription appropriateness, provide recommendations, and ensure patient safety.12) Performed various administrative tasks, such as booking meeting rooms, distributing materials, and taking minutes.13) Prepared communication plans and engaged stakeholders, ensuring that information was shared effectively.14) I managed medication expenditure analysis and consumption rate assessment, utilizing data analytics to optimize resource allocation and streamline healthcare costs.15) I ensured the highest quality of patient care by meticulously preparing and quality-checking sterile medications, with a focus on data-driven precision.16) I provided data-driven recommendations on medication dosages to enhance patient care. Show less

• 

  Jhoots Group

  Mar 2023 - Jun 2023

  Pharmacy dispenser

  1) Accurately prepared medications based on prescriptions received from healthcare providers.2) Was responsible for providing medication counselling to patients.3) Utilized data analytics tools to analyze medication usage patterns, prescription trends, and patient outcomes.4) Oversaw medication inventory, employing data analysis to optimize stock levels and reduce waste.5) implemented labelling and storage protocols to ensure medication safety and compliance with regulatory standards.6) Fostered collaborative relationships with healthcare professionals to support evidence-based care.7) Assisted in collecting and maintaining patient medication histories, ensuring data accuracy and accessibility.8) Proficiently managed computer systems for entering patient and medication information. Show less

• 

  NHS Wales Shared Services Partnership

  Jan 2024 - Jul 2024

  Administrative assistant (Procurement Dept)

  1) Prepared and analyzed quotations, negotiated with suppliers, and made recommendations based on commercially confidential information.2) Investigated and resolved complaints and queries promptly while maintaining accurate records and keeping customers informed.3) communicated effectively with staff at all levels through various channels.4) Investigated purchase order invoice discrepancies and made recommendations for adjustments.5) Collaborated with the procurement business relationship team to meet departmental objectives and non-pay targets.6) Demonstrated proficiency in sourcing catalogues, interpreting information accurately, and providing support to sourcing teams.7) Liaise with user departments and suppliers to ensure timely delivery and meet organizational needs.8) assisted in acquiring routine and non-routine goods and services for different health boards.9) Recommended savings opportunities to customers, ensuring efficiency and demonstrating value for money by the Neath Port Talbot’s Standing Orders, EC Directives, and all other relevant legislation.10) Responsible for purchasing goods and services through procurement policies and procedures by obtaining and analysing quotations, processing orders, and entering data in line with the COM onto the computerised purchase order system, achieving financial and performance targets.11) I provided regular, comprehensive updates to the project team about developing specific projects, including when unexpected changes occurred.12) I performed other general clerical duties, including, but not limited to, photocopying, scanning, making and receiving telephone calls, et cetera.13) I demonstrated a clear understanding of patient’s rights and confidentiality legislation to comply with the requirements of relevant legislation and local information governance policies and codes of practice, and a demonstrable ability to make independent decisions based on this. Show less

• 

  Tritek Consulting Limited

  Sept 2024 - now

  Digital Project Manager

  1) Utilized advanced MS Office Suite, including Project for scheduling, Excel for data analysis, PowerPoint for presentations, Word for documentation, and Visio for process flows.2) Managed workload autonomously, showing initiative and effective time management to meet deadlines.3) Supported project governance by managing stakeholder relationships, tracking RAIDS (Risks, Assumptions, Issues, Dependencies, Decisions), and ensuring accountability.4) Monitored performance metrics, workload, and resource reports using data analytics and Power BI for visual representation, assessing progress against targets.5) Conducted assessments to identify trends, highlight issues, and make decisions to keep projects aligned with goals.6) Collaborated with leads to develop plans, define scope, objectives, and deliverables, and prepare business cases to support investments and resource allocation.7) Maintained project documentation, reports, and updates, including tracking status, recording expenditures, and entering data such as staff leave in Microsoft Project.8) Provided budget management support, monitored accounts within agreed limits, and ensured adherence to governance requirements.9) Identified and implemented process improvements, applied change management strategies for smooth transitions, and optimized workflows through enhanced processes.10) Supported product development through requirement analysis and implementation using MoSCoW prioritization, GAP analysis, and process mapping.11) Applied Agile methodology for iterative project management, adapting to requirements while using Waterfall for structured phases as needed.12) Utilized tools like Asana and Jira for task tracking, Outlook for coordination, and Zoom for virtual meetings.13) Proactively addressed risks and issues, resolving them with innovative solutions and maintaining up-to-date logs for smooth project progress. Show less

• 

  University Hospitals Bristol and Weston NHS Foundation Trust

  Oct 2024 - now

  Clinic Coordinator (Clinical genetics)

  1) Supported the triage of referrals by liaising with key clinical staff.2) Managed patient communications via telephone and through the hospital's systems to create letters, emails, and text reminders.3) Acted as a point of contact for queries from clinical and non-clinical staff.4) Liaised with clinical and non-clinical teams across the hospital through telephone and email.5) Escalated patient queries, capacity problems, and general issues to my line manager or relevant clinical staff as appropriate.6) Communicated changes to clinics and appointments to patients, often at short notice.7) Demonstrated a caring and professional approach towards patients, relatives, and carers, handling interactions with resilience,especially when dealing with distressed individuals in a professional and empathetic manner.8) Participated in training courses to support my personal development and the needs of the service.9) Maintained confidentiality and discretion, complying with the terms of the Data Protection Act and local Trust policies at all times.10) Responsible for the accurate entry of data into computerised databases, utilising all relevant computer systems for the role Show less