Caroline Vang

Experience

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  Minnesota English Language Program

  Jan 2012 - Sept 2015

  Teaching Specialist

  Taught international students ranging from 6 to 16 students per class every semester. Created lesson plans and tests for Introductory, High Beginning, and High Intermediate Level Grammar each day in conjunction with the grammar textbook that was required for the class.

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  University of Minnesota

  Jan 2013 - Sept 2015

  Designed, organized and promoted workshops focusing on various uses of technology as well as teaching instructional pedagogy in language throughout the academic year for language instructors in the College of Liberal Arts (CLA). Created videos for online courses and “flipped” classes.Networked with other professional development institutions and key faculty members within the university to gain expertise, advice, and partnerships for future workshops. Researched current trends and new educational technology through attending conferences and academic workshops as well as constantly self-training in new technology. Organized and launched 4 summer meetings for a "pedagogical innovations reading group"​, created for those interested in discussing and sharing ideas about trending topics in language teaching in higher education. Recruited over 15 language instructors representing 7 different language groups to create a "professional development peer team", which served to promote professional development among the members and their respective language departments. Show less

  • Professional Development Specialist

    May 2013 - Sept 2015

  • Classroom Support Specialist

    Jan 2013 - Sept 2015
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  Minneapolis Public Schools

  Sept 2015 - Apr 2017

  Training Specialist

  My position as Training Specialist ensured that consistent, high-quality training was provided to the Minneapolis Public Schools community. This required me to participate in the analysis, design, development, and facilitation of training efforts while integrating best practices. Other commitments included the following:Ensured that consistent, high quality training is provided to the Minneapolis Public Schools community; participated in the analysis, design, development, and facilitation of training efforts and integrated best practices.Supported organizational development academic programs and offerings for staff development, as well as coordinated training activities, schedules, and instructors for professional development programs.Communicated effectively to district teams and sites, which resulted in improved communication between the District's Professional Development Team, site teachers and staff by keeping to a 24-hour turn around for responses and inquiries.Performed post-training assessment analyses and revised courses accordingly. This required me to gather and compile feedback from post-workshop evaluation forms to obtain a better understanding of areas that need improvement towards the next district-hosted professional development. Show less

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  Korn Ferry

  Apr 2017 - May 2022

  Enablement Specialist

  Consulted internal project managers with project timeline, standard materials, and communication tactics towards Leadership Development and Diversity, Equity, and Inclusion Train-the-Trainer initiatives sold to clients. Worked with subject matter experts to establish training standards and expectations for the Korn Ferry's Leadership Development suite used by Fortune 500 Companies including: Microsoft, Facebook, Fidelity, and Delta.Developed internal training frameworks for Leadership Development Learning Paths for consultants and client partners, which focus on eLearning and virtual platforms such as SAP SuccessFactors, Adobe Connect, Webex, and Zoom.Assisted with on-boarding new consultants to Leadership Development suites by ways of communicating expectations and requirements towards enablement completion. Surveyed, tested and implemented alternative learning management systems which resulted in increased efficiency and scalability of Korn Ferry’s consultant training programsOversaw scheduling of 100+ consultants and 800+ hours of virtual enablement sessions across 28 product lines every fiscal year. Show less

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  GoGuardian

  May 2022 - Oct 2023

  Enablement Specialist - Content and Communications

  Ensured high-quality and timely documentation and communications to the Revenue Organization using multiple modes of communication and enablement tools, with a focus on ease of use and accessibility.Created, curated, and audited a library of Sales Operations documentation in the Revenue Org's content management systemPiloted, launched, and brought 100% adoption of Spekit, a digital enablement platform, to the Sales Org which increased productivity via quicker access to relevant customer information and company collateral Improved and standardized the Revenue Organization's communication workflow to increase the effectiveness of the messages sent to our sales reps while decreasing the number of communications and alerts delivered by 50%Conducted quarterly focus groups to gather feedback towards the revenue communications revamp, piloting new tools, and changes to content management interface.Assisted in organizing the annual Sales Kick Off (SKO) Show less

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  Vertex Inc.

  Jan 2024 - now

  Sales Training Specialist II

  Designed and formalized the Sales Enablement Team Charter to clearly articulate the team's mission, vision, and strategic pillars, fostering alignment and understanding among internal stakeholders.Manage, create, and distribute the company-wide Sales Enablement Newsletter, delivering compelling content to equip the sales team for success. Increased engagement by 10% through a complete newsletter redesign, optimizing content placement, adding strategic links, and launching a targeted PR campaign via Monthly Sales Calls.Developed comprehensive Sales Playbooks and template in Spekit for the latest product in the Vertex Suites, collaborating with 12+ stakeholders to integrate collateral, flow charts, and visual aids for streamlined sales enablement. Redesigned leadership video messages and win stories to be concise (under 5 minutes) and include a personal value-add, creating engaging, impactful content aimed at boosting viewership through a "short and sweet" approach. Show less