Adalia Pu

Experience

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  Popular Book Company (Canada) Ltd.

  Nov 2021 - Feb 2022

  Bookstore Retail Assistant

  - Efficiently processed customers’ orders and swiftly assisted those seeking to purchase books for the new school year- Accurately and promptly packed materials for customers according to their book lists, thus reducing time spent by customers in store by 10%- Took initiative to listen to customers' queries and offered them solutions with an approachable attitude thus enhancing their shopping experience- Managed transactions of up to $300 using Point-of-Sale (POS) system on a daily basis Show less

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  NTUC FairPrice

  Feb 2022 - Mar 2022

  Replenisher and Packer

  - Assisted with the packing and replenishing of goods on display shelves to ensure sufficient stock for purchase- Aided colleagues with rearranging and cleaning goods on display shelves to maintain order and cleanliness in-store

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  Atome

  Mar 2022 - Apr 2022

  Brand Ambassador and Promoter

  - Generated new user transactions of up to 30 daily and boosted user participation by 25% over a 2-month period- Remedied customers’ technical difficulties and assisted them with swift transactions, decreasing time spent on the app by 50%- Publicised Atome to at least 50 unaware customers weekly and successfully encouraged non-users to download the app- Swiftly adapted and tailored sales pitches to suit the needs of different individuals

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  Ngee Ann Polytechnic

  Jun 2022 - now

  - Created Instagram reel that garnered 630 likes and reached almost 1000 accounts- Conceptualised and published content for workshop that garnered 200 views across online communication channels including broadcast channels and social media- Boosted member recruitment rates by 40% by reviewing content created for club’s monthly publicity - Led team of 7 members in creating workshop marketing materials using Canva and Adobe Photoshop to increase participation rate by 50%- Managed community on all club social media platforms including Instagram and Tiktok to increase engagement and partnership opportunities - In charge of copywriting for marketing collaterals- Designed monthly communication collaterals like slides and posters with Adobe Photoshop and Canva - Increased collaborations and partnerships with organisations by 50% by managing public relations- Managed partnerships with internal and external stakeholders Show less

  • President of Ngee Ann Polytechnic Toastmasters

    Jan 2024 - now

  • Vice President of Public Relations of Ngee Ann Polytechnic Toastmasters

    Jan 2023 - Dec 2023

  • Publicity Sub-Committee Member

    Jun 2022 - Dec 2022
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  Toastmasters International

  Dec 2022 - now

  Toastmasters International Member

  As a member of Toastmasters International (District 80, Division D, Area 4), I participate in regular meetings where members engage in various activities such as prepared speeches, impromptu speaking (known as Table Topics), speech evaluations, and leadership roles. Through constructive feedback and supportive environments, members develop confidence, clarity, and effectiveness in their communication abilities.

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  & Other Stories

  Feb 2023 - Mar 2023

  Retail Sales Advisor

  - Efficiently managed customers’ orders and successfully guided those seeking to find their ideal styles and sizes, reducing time spent by customers in the store by 10%- Actively assisted colleagues in rearranging and curating store garment displays to maintain a clean and organised store interior- Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction- Handled customer complaints and resolved product order discrepancies of up to 10 daily- Accurately and efficiently processed transactions of up to $1500 using Point-of-Sale (POS) system on a daily basis Show less

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  Beecruit Pte Ltd

  Sept 2023 - Sept 2023

  Logistics Team Leader (Presidential Election 2023)

  - Assisted elderly on wheelchairs to polling station and greeted them with a smile to ensure a pleasant polling experience- Supervised and monitored logistics on site over a span of 2 days to ensure that all logistics were accounted for- Delegated tasks and directed a team of 3 members to execute duties on election day, resulting in a smooth execution of duties in a timely manner

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  Allkin Singapore

  Feb 2024 - Mar 2024

  Strategic Communications and Partnerships Intern

  - Created and edited Instagram reel that garnered over 4000 views, boosting account visibility by 30%- Increased funds raised by 20% by publishing engaging content on social media - Conceptualised and designed visuals for over 10 posts on Instagram, thus raising community engagement by 20%- Collaborated with 4 members in team to execute marketing campaign, crafting compelling messages that drove engagement and conversions- Assisting with copywriting of marketing collaterals- Researched potential partners for campaign to increase partnership and funding opportunities Show less