Eva Marsh

Eva Marsh

Steering Committee Member

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location of Eva MarshPhiladelphia, Pennsylvania, United States

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  • Timeline

  • About me

    Patient Experience and Research @ Ash Wellness

  • Education

    • Widener University

      2018 - 2021
      Master of Education - MEd EDUCATION
    • Widener University

      2018 - 2021
      Master of Social Work - MSW Social Work
    • University of North Carolina at Asheville

      2014 - 2018
      Bachelor of Arts - BA Sociology

      Activities and Societies: Summa Cum Laude * Studied abroad in Ghana the summer of 2017 * Partnered with NGOs and studied economics and colonialism at the University of Ghana at Accra

  • Experience

    • Bloomington PRIDE

      Jun 2013 - Aug 2016
      Steering Committee Member

      *Wrote fundraising letters from a youth perspective to solicit donations for this LGBTQIA+ nonprofit*Was the first youth volunteer involved with Bloomington PRIDE * Presented a speech on LGBTQIA+ youth experiences in Southern Indiana

    • University of North Carolina at Asheville

      Jan 2016 - May 2018

      Created annotated bibliographies and literature reviews for the head of the Sociology department, prepared interview materials, conducted interviews, utilized card sortingCritically analyzed existing data on research topic and identified potential bias, gaps, and themes

      • Research Assistant

        Jan 2017 - May 2018
      • Technical Writing Consultant

        Jan 2016 - May 2018
    • CHESTER COMMUNITY CHARTER SCHOOL

      Aug 2018 - May 2019
      Social Worker

      Responsible for meeting with assigned caseload as well as running group therapy sessions on emotional maintenance and aggression management for high-risk children utilizing an empathetic communication approachStarted and ran a group focused on sexual health and LGBTQIA+ identities and advocated for unique needs of each individual while being mindful of how intersecting marginalized identities shapes experiences Conducted staff training on LGBTQIA+ youth and inclusive teaching practices, observed classroom teaching Show less

    • Planned Parenthood of Delaware

      Aug 2019 - Apr 2021

      Conducts usability testing for scheduling platform and call center, navigates implementation of changes to scheduling process for patients to make services more accessible Runs needs assessment for gender-affirming healthcare, creates and facilitates all staff training and department-specific trainings, meets monthly with every department within the organizationMeets weekly with gender-affirming care patients for clinical work exploring non medical needs, identity, trauma, and sexuality from strengths-based perspectivesUtilizes a weekly cadence for qualitative research Show less

      • Research Coordinator

        Aug 2020 - Apr 2021
      • Community Educator

        Aug 2019 - Apr 2021
    • Plume

      Apr 2021 - Dec 2021
      Care Coordinator

      Connects with current and prospective patients to answer questions and troubleshoot problems with the applicationActs as liaison between patients & providers to create better access to gender-affirming healthcareWorks with product team on qualitative research projects to collect user data and stories for roadmap features

    • Ash Wellness

      Jan 2022 - now
      • Patient Experience and Research Lead

        Aug 2024 - now
      • Patient Experience Manager

        Jan 2023 - Sept 2024
      • Client Success Associate

        Jan 2022 - Jan 2023
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Eva Marsh
      Research Scholar Award UNC Asheville Department of Sociology May 2018 Awarded for “Flying Under the Gaydar: How Femme Queer Women Navigate Visibility, Identity, and Power Dynamics in Partnerships”