
Carol Killian, LLC
SR Business Analyst

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About me
Digital Transformation with Generative Artificial Intelligence, meet evolving market and customer expectations, thus completely altering the way businesses are managed and operated.
Education

State University of New York Empire State College
2002 - 2006Bachelor of Business Administration (B.B.A.) Information Technology BStudied courses in Information Systems.

Cornell University
2021 - 2021Change Management
Harvard Business School Online
2023 - 2023Certificate Business Strategy
Villanova University
2020 - 2020Lean Six Sigma Black Belt
Villanova University
2015 - 2016Advanced Masters Certificate Project Management
Villanova University
2019 - 2019Six Sigma Green Belt 88.8SIx Sigma Green Belt Certified

MIT Professional Education
2025 - 2025Artificial Intelligence Generic AI for Digital Transformations
Villanova University
2014 - 2015Masters Certificate Project Management
Villanova University
2020 - 2020Lean Six Sigma
SUNY Westchester Community College
2024 - 2025Life CoachingLife Coach expert guidance to help clients establish and meets goals
Experience

Parsons Brinckerhoff
Jan 2003 - Jan 2008SR Business AnalystPROJECT MANAGER* Developed and led business projects, facilitated cross-functional teams, and developed project scope, milestones, schedules, and performance metrics. * Implemented mission critical projects. * Collaborated with business units to ensure that all user requirements were satisfied. * Created user manuals and conducted training sessions.

News America Marketing
Jan 2008 - Jul 2016SR Business Analyst* Work closely with business units/internal clients to develop a detailed understanding of their needs and business model. * Develop requirement specifications and serve as primary liaison to programming team. * Utilize state-of-the art methodology including SDLC processes, UML, risk analysis, UAT plans/schedules, and script, test case, workflow diagrams, and Use Quality Center 9.2. * Facilitate cross-functional teams to build consensus and support for positive change and shared goals. * Lead project teams using a critical path methodology to keep all stakeholders focused and on-target. * Establish and communicate project goals, milestones, schedules and performance metrics. * Use real-time data collection and analysis to monitor project status and to take a proactive versus reactive response to problems and opportunities. Show less

National Charity League, Inc. Nutmeg Chapter/Lions Heart
Apr 2016 - Jun 2020Coordinator Of VolunteersPost events for the Ridgefield Playhouse on the NCL calendar. Email contact list of sign-up for events.

Diageo North America
Aug 2016 - Aug 2017Distributor Engagement Manager(BRM)Carol is a highly skilled and dedicated Distribution Engagement Manager with Diageo North America. Her primary mission is to collaborate and partner with distributors to maximize service levels to customers. She establishes goals and KPIs to ensure that her partners meet with Best Practices and standards of excellence. Prior to her position with Diageo, Carol was a Business/Systems Analyst with News America Marketing and other Fortune 500 employers. She conducted detailed user requirements and served as a liaison to developers. She achieved a large degree of success by obtaining a detailed knowledge of the user’s business model. She changed the paradigm of IT from a cost center to a value-added group. This approach aligns IT functions with the broader needs of business units, including cost efficiencies, productivity, lean operations and bottom-line profitability.Carol used software development lifecycles (SDLs) methodology including cross-functional communication and consensus building, taking ideas from concept to successful implementation. She earned a Master’s Certificate in Project Management from Villanova University and a Bachelor of Arts in Business with a concentration in Information Systems from Empire State College. Show less

Diageo
Aug 2017 - Dec 2023Lead cross-functional team as project manager through total development lifecycles from ideation to development and launch while meeting all set time and budget parameters. Principle technology advisor to the Business and a champion for leading, and driving information technology transformation. Catalyze corporate growth by building business partnerships, transforming data processes, streamlining decision-making processes, increasing automation, preparing forecasts, and integrating systems with KPI platform. Show less Orchestrated concurrent e-commerce and digital projects by coaching cross-functional teams through total lifecycles including scope definition, budget management, product/service development, critical path schedules, troubleshooting, and real-time performance tracking. Fostered strong relationships with internal/external business partners in matrixed organization while building stakeholder consensus for critical initiatives. Optimized process efficiency and championed continuous process improvements to bolster service delivery and grow profitability. Show less
Product Manager
Sept 2021 - Dec 2023Solution Delivery Leader
Aug 2018 - Dec 2023Project Manager
Aug 2017 - Sept 2018

CK CONSULTING INC.
Jan 2024 - nowInformation Technology Consultant
Licenses & Certifications

Lean Six Sigma
Villanova University
Life Coaching
SUNY Westchester Community CollegeApr 2025
Six Sigma Green Belt (CSSGB)
Villanova University
Masters Certificate in Project Management
Villanova University
Masters Certificate, Project Management
Villanova University
Change Management
Cornell University
Advanced Masters Certificate, Project management
Villanova University
Generative AI In Digital Transformation
MIT Professional EducationApr 2025
Volunteer Experience
Hosting Family
Issued by FreeAir Fund on Jul 2015
Associated with Carol Killian, LLC
Languages
- enEnglish
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