Shankhanil Tamuli

Experience

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  Indian Railways (IR)

  Jun 2019 - Jul 2019

  Summer Internship

  ◼️ Assisted in coordinating maintenance and repair operations for railwayinfrastructure, demonstrating organizational and logistical skills in managingresources and scheduling activities to ensure timely completion of tasks.◼️ Engaged in continuous improvement initiatives by identifying inefficiencies.

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  Neil’s Creations

  Jan 2021 - Jul 2023

  Social Media Manager

  ◼️Built a professional Instagram profile from scratch gaining 4.7k followers generating over 150k views and over 10k engagements. ◼️ Created online presence in Google by implementing SEO resulting in increased footfall. ◼️ Implemented Facebook and Google Ads targeting specific audience within Northeastern India to promote a special lineup of product. ◼️ Supported administrative tasks including messages, comments, competitor research and collaborated with fashion photographers and influencers to maintain online presence. Show less

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  Isuzu Motors India Private Limited

  Jun 2021 - Aug 2021

  Internship Trainee

  ◼️ Conducted assessments and repairs on vehicle bodywork to meet quality standards.◼️ Fraternized with technicians to streamline repair processes and minimize downtime.◼️ Bought out 12% reduction in rework instances, outnumbering other interns, throughmeticulous attention to detail.

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  BYJU'S

  Jul 2022 - Oct 2022

  Business Development Associate

  ◼️ Conducted strategic calling to filter 10-12 potential weekly appointments from downloaded leads, providing counseling on the company’s unique learning methods.◼️ Generated ₹11 lakhs in direct revenue sales within 1 month, which was over 7x the set target.◼️ Cultivated strong relationships with new clients while maintaining existing ones to improve customer experience and satisfaction.◼️ Facilitated the sales process by identifying potential leads and managing lead generation.◼️ Set up one-on-one meetings with DTA customers, onboarding them and achieving revenue targets.◼️ Collaborated with cross-functional teams, including Business Development, Sales Operations, and Delivery, to ensure operational efficiency.◼️ Learned to use CRM software like LeadSquared and OrderHive for better lead engagement.◼️ Handled grievances and focused on customer retention. Show less

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  Detailing Devils India Pvt Ltd

  Feb 2023 - Jul 2023

  Social Media Manager

  ◼️Contributed to over 200% growth in organic social media engagement for the branch, surpassing previous year’s accomplishments. ◼️ Created the best- performing Instagram video to date with 120k+ organic views. ◼️ Hosted a seasonal giveaway campaign, collaborated with Youtubers for social media channels, resulting in over 200k impressions and 10k engagements.

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  Anglia Ruskin University

  Sept 2024 - now

  Communications and Events Project Administrator (Work Placement)

  ◼️ Created content utilising graphics, photography, and videography skills to promote events and news for Faculty of Business and Law. ◼️ Utilized analytics from MailChimp and Meta Business to strategize posts resulting in optimised open clicks, reach and account interactions. ◼️ Improvised UX of internal communication channels including reception desks, and newsletters. ◼️ Supported student societies, induction, and faculty events to ensure smooth coordination.

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  Sipp'd

  Jan 2025 - now

  Digital Marketing Intern
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  Entain

  Jan 2025 - now

  Customer Service Manager