Chris Porterfield

Experience

• 

  TUI

  Mar 2006 - now

  My role as a Cabin Crew Trainer includes delivering regulatory safety and non regulatory service training to our Cabin Crew & Flight Crew across the United Kingdom, Ireland and Scandinavia. Covering a wide range of inspiring and fundamental training. This includes Aircraft Specific Conversions, New Entrant Training, Cabin Safety, First Aid, Security, Dangerous Goods and all elements of practical training. I have also completed Senior Cabin Crew Member training to ensure our new generation of SCCM’s are feeling prepared to take to the skies in a new role. Service training includes delivering all elements of service and customer focussed presentations, practical sessions and up-skilling crew. Level 3 Qualification in Teaching & LearningEnhanced clearance in security training from DfTRecognition of Firearms & Explosives Certification CRM/Human Factors InstructorI have worked on enhancing the training experience by having involvement in the filming of content and material to bring the training to life. Using modern ways to ensure the materials cover varied ways of learning. Training solo, in pairs and in wider groups. Training delivered in classroom and virtual environments. Show less I have operated in the role as Cabin Manager since 2015, my role includes leading a team of Cabin Crew onboard B737 & B787 aircraft on a mixture of short, mid and long-haul flying. This also includes a secondment being based at Stockholm-Arlanda Airport and operating as a Cabin Manager on behalf of TUIfly Nordic on long-haul flying for our Scandinavian customers. The role includes conducting the pre-flight safety briefing, carrying out all safety and security duties to ensure the safe operation of the flight. Within this remit I coach, guide and develop crew to be the best they can be and help make an effortless customer experience to every individual. I have been successful in being selected to operate on a detachment for TCS/National Georgraphic on a VIP Around the World trip delivering a luxurious and enhanced in-flight service. Selected for a secondment in the modernisation and enhancement of our inflight service for short and mid-haul flying. Have undertaken roles such as Multi-Skilled Crew, an office based role to carry out general administration duties, renewing crew ID’s via IDGateway System and having good relationships with all third parties. Show less

  • Cabin Crew Trainer

    Sept 2021 - now

  • Cabin Manager & Cabin Crew

    Mar 2006 - now