
Chafik Alknani
Management

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About me
Business Development & Operations Director | Growth Strategy | Sales & Marketing Management | Cross-functional Collaboration | Operational Excellence |
Education

Microsoft certified professional & Microsoft certified system engineer At Microsoft
1997 - 2000Associate's Degree Computer Systems Networking and Telecommunications
University of Miami
-Master of Business Administration (MBA) BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICESStudying is still under process
Experience

CompuMe
May 2000 - Jan 2006ManagementManaged day-to-day store operations including stores administration, stock control function, stock record and control systems, stock obsolescence and redundancy, store security and safety, recruitment, and training of materials control staff.Developed and monitored the capital expense budget to ensure that the store is properly maintained and upgraded to meet the high maintenance standards that reflect the company's image.Maintained a strong understanding of product sales performance and optimized sales of the available inventory.Evaluating daily operations on an ongoing basis and making recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability. Show less

Arab Computers Ltd.
Jan 2006 - Jan 2008Business Development ManagerDeveloped and maintained outstanding working relationships with customers to ensure customer satisfaction.Validated opportunities using sales techniques, and implemented sales strategies to ensure that sales targets are met in the marketplace.Engaged and cooperated with the Account team with a key focus on account planning, sales forecasting for Apple products, identifying new accounts to sell apple products and services to fulfill turnover objectives, preparing proposals, negotiating and closing deals.Responsible for implementing all business-building and relationship-building expectations with uniquely assigned customers.Demonstrated a rich understanding of the Services, Sales, and Operations complexities and fostered effective communication with all stakeholders for product development, management, costing, marketing, and sales. Show less

Itechia, Advanced Information Technology Co.
Jan 2008 - Nov 2012Sales and Marketing ManagerLaunched new products while meeting existing sales goals.Reengineered the sales process to upgrade sales teams by aligning sales process to the compensation programs.Increased sales by 25% at rollout and 15% by year-end as the result of establishing a new sales process and compensation plan; developed all related sales course training materials.Determine and monitored productivity standards and individual sales quotes.Promoted from within to the position of sales and marketing manager.Plan and manage annual sales and marketing budgets, identified target markets and developed corresponding sales and pricing strategies.Develop operational procedures and directed administration and marketing programs. Show less

Track Holding
Jan 2013 - Aug 2018Business Development ManagerMeeting potential clients by growing, maintaining, and leveraging network to ensure a robust pipeline of opportunities.Identify potential clients, and the decision makers within the client organization.Work with team to develop proposals that speak to the client's needs, concerns, and objectives.Handling objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.Work with technical staff and other internal colleagues to meet customer needs.Identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.Ensure that data is accurately entered and managed within the company's sales management system.Train, mentor, and shadow sales team members, including appointment setting, outbound cold calling, prospecting and negotiating sales contracts with new and existing accounts.Managed all vendor relationships, lead pipeline and direct marketing sales campaigns. Show less

Advanced Cities
Aug 2018 - nowBusiness Development DirectorConducted and administered fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.Create brand identity, values, visions, and goals for an emerging creative agency to streamline internal growth and prosperity.Establish loyal and valuable relationships with new and established clients, driving sales volumes to over 150% in less than 6 months.Develop stable and open line of communication with all clients to ensure our efforts are their efforts through our lenses.Supervise the completion of sales proposals, contracts, and accounts payables/receivables, ensuring financials were following guidelines and budget criteria.Directed or conducted recruitment, hiring, and training of personnel.Reviewed and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization. Show less

Like Home ae
Sept 2021 - nowBusiness Development & Operations DirectorAttracting new Investors by innovating and overseeing the Investment process in real estate and vacation holiday homes.Business development strategist and consultant for company mergers.Specialized in gathering shareholders and investors to enhance revenues.Working with senior team members to identify and manage company risks that might prevent growth.Identifying and researching opportunities that come up in new and existing vacation holiday homes markets.Preparing and delivering pitches and presentations to potential new investors.Communicating with investors to understand their needs and offer solutions to their forecast growth plan.Creating positive, long-lasting relationships with current and potential investors.Providing inspired leadership for the organization.Making important policy, planning, and strategy decisions.Developing, implementing, and reviewing operational policies and procedures.Assisting HR with recruiting when necessary.Help promote a company culture that encourages top performance and high morale.Oversee budgeting, reporting, planning, and auditing.Working with senior stakeholders.Ensuring that all legal and regulatory documents are filed and monitor compliance with laws and regulations of DTCM.Working with the board of directors to determine values and mission, and plan for short and long-term goals.Building alliances and partnerships with other organizations.Supporting staff communication with the management team. Show less

ICON HOMES
Jan 2024 - nowPortfolio ManagerPortfolio Management: Overseeing a portfolio of properties, which involves monitoring performance, analyzing financial data, and ensuring assets meet investment objectives.Asset Allocation: Making decisions on the allocation of resources within the portfolio, such as determining which properties to acquire, maintain, or divest based on market conditions and investment goals.Strategic Planning: Developing and implementing strategies to enhance portfolio performance, including optimizing rental income, minimizing vacancies, and maximizing property value appreciation.Financial Analysis: Conducting financial analysis to evaluate property performance, including cash flow analysis, ROI calculations, and profitability assessments.Risk Management: Identifying and mitigating risks associated with property investments, such as market volatility, economic factors, regulatory changes, and property-specific risks.Tenant Relations: Overseeing tenant relationships, lease negotiations, and ensuring tenant satisfaction to maintain occupancy levels and rental income stability.Market Research: Conducting market research and staying updated on industry trends, local market conditions, and competitor analysis to inform investment decisions.Reporting: Providing regular reports to stakeholders, investors, or senior management on portfolio performance, financial metrics, and strategic recommendations.Compliance and Legal: Ensuring compliance with regulatory requirements, property laws, zoning regulations, and lease agreements.Team Management: Leading and managing a team of property managers, analysts, and administrative staff to execute portfolio strategies effectively. Show less
Licenses & Certifications

Accredited Platform Specialist - HP Retail Point of Sale [2010] (APS-RPOS10)
HPMay 2005
Accredited Sales Consultant - HP Retail Point of Sale [2010] (ASC-RPOS10)
HPJan 2004
MCSE
MicrosoftJan 1999
Compaq servicing desktop & workstations
Compaq Computer CorporationMar 2002
Real Estate Broker
Dubai Land Department
Volunteer Experience
Product lunching
Issued by Microsoft on Feb 2004
Associated with Chafik Alknani
Languages
- enEnglish
- arArabic
- spSpanish
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