
Rikard Brobeck
Travel consultant / Teamleader

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About me
Service Developer at Avinor
Education

BI Norwegian Business School
2006 - 2012Individual courses of interestProject managementStatisticsMacro economicsMedia and communicationConsumer behaviourLegal topicsBusiness and financeMarketingOrganizational psychology and leadership
Experience

HRG
Jan 1997 - Jun 2001Travel consultant / TeamleaderSelling air and train tickets, hotels and rental cars.Responsible for the office’s largest customer.Making sure my team answered calls / e-mails within set time frames.Training / coaching of the team.One of the most selling consultants in the office, over several months.

SAS Scandinavian Airlines
Jun 2001 - Jun 2006Identifying destinations and flights for campaigns and incentives together with sales person for tour operators.Coordinating campaigns within the SAS Group and Lufthansa.Follow-up and evaluating of ended campaigns.Sales support for sales persons responsible for travel agents and tour operators in the Oslo area. Responsible for distributing fares, gathering of statistics and activities for responsible sales person. Support of calls from travel agents in Norway on phone and e-mail.Special responsible for tour operators / tour operator fares.
Pricing-, campaign and sales coordinator
Jan 2003 - Jun 2006Senior consultant
Jun 2001 - Dec 2002

Scandinavian Airlines
Jun 2006 - Dec 2006Account manager corporate salesAccount Manager Corporate Sales, where I was responsible for a portfolio of clients in the Oslo area (3 – 25 MNOK). My tasks were to create, negotiate and follow up Norwegian, Scandinavian and international agreements, calculating discounts based on traffic and loyalty, implement agreements in the companies and coordinate with travel agencies.

GoNow
Jan 2007 - Jul 2007Pricing ManagerTook part of the build-up of GO Now in Spring 2007.Build-up of the webpage and different package offers available online.Responsible for the follow-up of online sales. Find the right price for the right product as a revenue manager.

Rica Hotels
Aug 2007 - Oct 2011Marketing Manager- Responsible for the loyalty program and the development of the program.- Communicating via e-mail and newsletter, SMS and DM to the members of the loyalty program, meeting and conference members and SME’s. Analysis of reports.- Negotiating agreements with corporate partners.- Budget setup- Setup and communicating special offers to corporate partners.- Educating hotel staff.- Collecting and updating data from CRM database.

BI Norwegian Business School
Oct 2011 - Sept 2012Purchaser. Responsible for specific framework agreements on corporate and departmental level- Prepare specifications and requests, and assist in negotiations, contracts and follow-up appointments- Special responsibility for the supervision and development of agreements and policy in relation to travel.- Contribute to work on strategy and development of the purchasing function of BI, including participation in the preparation of reports / analysis.- Contribute to better flow of information, increased awareness and loyalty to the agreements and procedures across units, both in BI Nydalen and the other campuses.- Updating / developing web sites for purchasing and travel. Show less

Braathens IT
Sept 2012 - Dec 2024- develop relations with key people and key airlines- hold customer development meetings- participate in application development projects from our customer’s point of view- be the link between commercial and technical stakeholders - develop and improve IT applications from a user perspective- prioritize project roadmaps- planning and execution of releases for technical upgrades and new functionalities- prospecting of potential new customers- perform customer meetings, sales presentations and demos Show less
Key Account & Business Development Manager
Aug 2016 - Dec 2024Key Account Manager
Aug 2014 - Dec 2024Support Manager
Sept 2012 - Aug 2014

Avinor
Dec 2024 - nowService Developer
Licenses & Certifications

ISTQB Foundation
Feb 2014
Languages
- enEnglish
- geGerman
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