Erica Musa

Experience

• 

  O'Reilly Auto Parts

  Jan 2007 - Jan 2010

  Commercial Manager
• 

  AutoZone

  Jan 2010 - Jan 2012

  Assistant Commercial Manager
• 

  Five Stars Auto Care - Goodyear

  Jan 2012 - Jan 2014

  Service Writer

  Extensive knowledge of mechanical service writing. Experience in sales of all suspension replacement, internal engine, bolt on engine parts, and electrical.

• 

  Gerber Collision & Glass

  Mar 2014 - now

  Evaluate damage of a collision. Knowledge of frame machines, alignment racks, paint and materials, CCC1 estimating system, Mitchell estimating system, and more. Pristine customer service skills and relations. Team player as well as a team builder. Motivated, driven, and ready to move forward and eager to learn. Experience in writing for State Farm insurance, Allstate insurance, Citizens, USAA insurance, Esurance, Encompass, The Hartford insurance group, AAA insurance, and much more

  • Market Manager

    Nov 2022 - now

  • Market Operations Support Manager

    Feb 2022 - Nov 2022

  • General Manager

    Oct 2020 - Feb 2022

  • General Manager

    Jul 2016 - Oct 2020

  • Service Advisor

    Mar 2014 - Jul 2016