Victoria Durnford

Victoria Durnford

Customer Service Supervisor

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location of Victoria DurnfordGrand Falls-Windsor, Newfoundland and Labrador, Canada

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  • Timeline

  • About me

    Administrative Assistant at Grant Thornton, LLP.

  • Education

    • College of the North Atlantic

      2014 - 2016
      Office Administration Executive Assistant/Executive Secretary

      Activities and Societies: Student Representative Council, International Association of Administrative Assistants - Planning various events including seminars and luncheons.- Preparing promotional materials including invitations, place cards, posters, and thank-you letters.- Dealing with group conflicts in a professional manner.

    • Keyin College

      2019 - 2021
      Pharmacy Technician/Assistant
  • Experience

    • Shoppers Drug Mart

      Apr 2015 - Jun 2015
      Customer Service Supervisor

      - Cash management and counting: I was responsible for counting the daily deposit and managing a set float for the safe. I also was a cashier, so managing a float and counting money was a big responsibility as well.- Guiding and training new employees: I trained new employees in the workplace, as well as supervising employees during our shift.- Problem solving and critical thinking: I had to spend a lot of time solving problems and figuring out different ways to approach situations, as well as calling tech support and following troubleshooting instructions. Show less

    • College of the North Atlantic

      Jun 2015 - Aug 2015
      Campus Assistant

      A summer position provided for students, I was involved in many daily activities including:- Desktop publishing and letter writing: I had a lot of practice in composing and mailing letters, creating a graphic informational booklet for the students of the College, as making posters for promotional events.- Making professional phone calls: I had to call companies and request donations in a professional manner.- Compiling orientation packages: I had to create an efficient way to fill and distribute the donations for the students returning in September. Show less

    • Scotiabank

      Mar 2017 - Mar 2018
      Universal Banker
    • Keyin College

      Sept 2019 - Oct 2022
      Student
    • Central Health NL

      Apr 2022 - Oct 2022
      Medical Stenographer
    • Grant Thornton LLP (Canada)

      Sept 2022 - now
      Administrative Assistant
  • Licenses & Certifications

    • WHMIS

      Mar 2011
  • Volunteer Experience

    • Class Representative

      Issued by College of the North Atlantic Student Council on Jan 2015
      College of the North Atlantic Student CouncilAssociated with Victoria Durnford