
Tish Hihn
Administrative Assistant

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About me
Program Support Coordinator
Education

Learning Networks of Ontario
2020 - 2020Certificate Clear Writing Works!The purpose of this 12-week course is to learn how to use the Clear Writing guidelines. The guidelines help people write clearly at work, while volunteering and in daily life. These guidelines focus on the audience, the message and the design of the document.

Ontario Ministry of Colleges, Trades & Universities
2013 - 2018297B-Special Events Coordinator (JP) Special Events Planning Apprenticeship CompletionAchieved all the standards through the Ontario College of Trades from December 10, 2013 to December 5, 2018.

Canwit & WHMIS with Professor B
2011 - 2013Certificate of Completion in December 2011 & April 2013 WHMIS
The Jin Shin School
2001 - 2003Certificate in High Touch Acupressure Anatomy, Physiology, Traditional Chinese Medicine & AcupressureStudied three levels of High Touch Acupressure with Elaine Lane at The Jin Shin School in Kitchener, Ontario. Achieved Certification in January 2003.

York University
1995 - 1996One Course from the Masters in Environmental Studies Program Facilitative LeadershipStudied the facilitation of small to large groups for team meetings and community issues

The University of Western Ontario
-Bachelor of Arts Sociology
The University of Western Ontario
2012 - 2012Not-for-Profit Management Volunteer ManagementCompleted two day course on Volunteer Planning; Recruitment; Orientation and Training; Supervision and Evaluation; and Recognition

University of Toronto - Woodsworth College
1998 - 1998One course from the Human Resources Certificate Program Organizational Behaviour Studies
Experience

The Four Villages Community Health Centre, Toronto
Aug 1993 - Mar 2001Administrative AssistantPrepared and distributed agendas, information packages & minutes for the monthly board of directors’ meetings and its committees; recorded and distributed minutes for each meeting.Planned and implemented project coordination of special events, such as the AGM and Christmas party for the health centre’s patients, volunteers and community partners.Edited and prepared documents for the submission of the annual budget to the Ontario Ministry of Health.Improved filing system, purchase order system and personnel tracking system to maintain confidential records. Show less

High Touch Acupressure
Jan 2003 - Jan 2006High Touch Jin Shin Acupressure PractitionerProvided one hour acupressure treatment sessions for clients promoting relaxation and restoration to a balanced healthy lifestyle.

Dion, Durrell + Associates Inc.
Mar 2007 - Jul 2007ReceptionistDelivered back up reception duties on a Meridian 1 System.Memorized names of all staff (65) in five days.Handled all mail, couriers and shipments in a timely manner.Prepared library for office move and set up in new office location.

Cunningham Lindsey Canada Claims Services Ltd.
Oct 2007 - Jun 2008Administrative AssistantScanned all documents from mail and fax machine into the computer system and linked them to their individual claim numbers (50 - 100 per day) for adjuster's retrieval.Closed over 200 claims per month meeting the requirements for a major account.Filed all scanned documents and adjusters' completed files in central filing room

Government of Ont
Mar 2009 - Dec 2009ReceptionistDelivered reception duties with an emphasis on providing excellent customer service to support recipients and payors, handling all clients with fairness and respect. Created a daily telephone tracking system with monthly reporting in Excel, resulting in cost containment within the Family Responsibility Office as opposed to outsourcing the information.Provided quality service at reception to all FRO staff, security, visitors and suppliers by using a calm and friendly approach to all situations. Show less

The Toronto Passion Play
Jan 2011 - Jun 2011Administrative AssistantDelivered rehearsal & performance schedule information via email to all cast: actors, singers, dancers & other volunteers for the theatre production management team.Recorded minutes for the production management team and its committees in a timely and efficient manner.Communicated with management team & cast to resolve issues in a calm and professional manner.Organized office and edited correspondence for the production business manager.

Nokee Kwe
Jun 2012 - nowAssist the Literacy Coordinator with student engagement by making follow-up calls to clients in the LBS program.Update information on Ontario Government Ministry database and ensure that client files are up-to-date.Complete educational assessments for Ontario Works participants referred by their Caseworker through Literacy Links South Central OW POS program.Prepare education goals reports for OW participants with the Literacy Coordinator.Cover the Literacy Coordinator while at off-site meetings. Show less
Program Support Coordinator
Oct 2024 - nowStudent Engagement Specialist, Literacy Basic Skills Program
Oct 2017 - Nov 2024Student Engagement Specialist
Oct 2017 - Nov 2024Volunteer Coordinator
Jun 2012 - Nov 2024

London and Area Association of Volunteer Administration
Mar 2014 - Jun 2018Membership ChairSupporting LAVA Membership Campaign as well as providing email communication for monthly meetings from September to the following June each year.
Licenses & Certifications
- View certificate

Diversity, Equity & Inclusion
Automatic Data Processing, Inc. (ADP)Mar 2024 - View certificate

Indigenous Canada
University of AlbertaDec 2023
Honors & Awards
- Awarded to Tish HihnOutstanding Volunteer Service Award Nokee Kwe Board of Directors Sep 2013 Award is given by the Board of Directors for outstanding volunteer service at Nokee Kwe.
Volunteer Experience
Order Data Entry Clerk & Food Sorter
Issued by Daily Bread Food Bank on Aug 2010
Associated with Tish Hihn
Languages
- enEnglish
- frFrench
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