Jack Walters

Experience

• 

  Serco

  Jan 2016 - May 2022

  As a Support officer for the Targeted Intervention Service team, I am required to continue to demonstrate flexibility in order to carry out a variety of tasks, some of which include:• Processing referrals from GPs and care professionals, forwarding them to the correctnursing teams using the same software as in my previous role.• Contacting patients and relatives to obtain further information to add to referrals to ensure swift and efficient provision of appropriate services.• Organising monthly team meetings by booking rooms, sending out invitations to colleagues and taking minutes.• Sending out information leaflets to clients awaiting assessments.• Ensuring that office supplies are well maintained and replenished when necessary.In addition to my day-to-day tasks I successfully completed my Level 2 National Vocational Qualification in Business & Administration in February 2017. Show less A generally all-round administrative post for the Social Care Access Service - Service Solutions team, carrying out a wide variety of tasks including:- Maintaining various internal databases and documents that help my team carry out their roles.- Communicating with service providers via email and telephone along with my team leader to ensure services are being delivered in an appropriate manner.- Producing documents for distribution to service providers and for general use by my colleagues.I also began working towards a Level 2 National Vocational Qualification in Business & Administration as part of the role. Show less

  • Support Officer

    Apr 2016 - May 2022

  • Business Support Administrator

    Jan 2016 - Apr 2016
• 

  Hertfordshire County Council

  Apr 2022 - now

  Safeguarding Admin Support Officer