Benjamin Rudolph

Benjamin Rudolph

Cashier

Followers of Benjamin Rudolph105 followers
location of Benjamin RudolphScranton, Pennsylvania, United States

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  • Timeline

  • About me

    Penn State Graduate

  • Education

    • Penn State Scranton

      2018 - 2022
      Bachelor of Business Administration - BBA Management/Marketing 3.6 out of 4.0

      Activities and Societies: Student Activity Fund Member

  • Experience

    • Long John Silver's, LLC

      Apr 2016 - Aug 2018
      Cashier

      - Cash drawer always balanced- Juggle drive through and dine-in while providing a hand in the back- Employee of the month- Escalate issues to supervisors when needed- Provide input on issues to management

    • Buffalo Wild Wings

      Dec 2019 - Mar 2023
      Shift Lead/Cashier

      - Assisted the management team in providing support and coaching team members to ensure tasks are performed effectively- Oversaw daily operations of employees on a shift by shift basis- Conducted pre-shift meeting with Team Members - Established daily accountability for registers by ensuring each register is properly funded the correct amount of cash and closing out each register at end of shift

    • Up In The Chair℠, Inc

      Dec 2021 - Mar 2023
      Senior Operations Intern

      - Managed a team of 4 interns- Developed standard operating procedures for onboarding interns- Implemented automated email marketing forms through CRM software HubSpot- Worked to support the senior staff with day-to-day tasks- Consulted directly with senior staff on which routes of funding to pursue

    • The Cigna Group

      Mar 2023 - now
      Provider Service Representative

      - Address time-sensitive issues, such as payments, account questions, client issues, and/or troubleshooting by email and phone with tact and professionalism- Develop a deep expertise in how The Cigna Group processes, systems, and resources work, and how to use them to drive positive outcomes.- Collaborate with cross-functional teams to find solutions and improve the overall provider experience- Routinely exceeding all required metrics

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Benjamin Rudolph
      Dean's List Penn State University May 2020 Dean's List Awards: 2019,2021,2022