Morgan Hartman

Experience

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  Family Dentistry

  Dec 2004 - Jun 2008

  Office Assistant

  - Conduct all meeting planning and travel arrangements- Schedule and confirm patient appointments- Conduct insurance verification- Create and maintain confidential patient files- Assist in the development of X-rays- Maintain patient files in Dentrix program- Manage and order office supplies- Assist Hygienists with Periodontal charting- Duplicate patient X-rays for insurance purposes

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  HOWARD FAMILY DENTAL-POOLER, LLC

  Jan 2009 - Dec 2012

  Dental Office Manager

  - Supervise 20 employees in an office that grossed $2.5 million annually - Supervise hiring process (job ad placements, screening resumes, candidate interviews, training) - Coach dental practice team members and focusing on patient advocacy - Schedule all appointments & perform recall treatment planning - Patient check in & dental insurance verification- Evaluate patient flow to determine marketing needs and areas of improvement - Process dental claims- Established a system for medical billing in the office - Coordinate benefits when multiple insurances exist - Manage accounts receivables, collections, financial arrangements, including financing treatment, insurance billing, maintaining schedules and troubleshooting the computers and electronics. - Maintained payroll - Managed budget for all office supplies - Practice all HIPPA and OSHA requirements - Opened and securely closed the office Show less

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  Piedmont Healthcare

  Dec 2012 - Sept 2013

  Coordinator for Enterprise Business Solution Center

  - Present a professional, welcoming first contact to all clients, funders, vendors, board members, staff, media, etc. – by phone, in person, and email - Support staff travel arrangements, expense tracking, program and stipend supplies, etc. - Marketing/Communications: maintain mailing list, assist with mailings and packets, website updates- Support Human Resources: interview schedule, applicant pool, resume files, orientation, monitoring time sheets - Responsible for tracking and requesting payments for all outside vendors used by the department Show less

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  Freelancer

  Sept 2013 - Mar 2021

  Senior Registration Manager

  -Senior Registration Manager pre, during and post event execution for a diverse gamut of repeat clientele.-Hired subcontractors, maintained program budgets and implemented payroll and insurance processes for each program. -Wine Australia North American Roadshow | New York, Chicago, Miami, Dallas, Los Angeles & San Francisco | 2019 | 3000+ pax-Blue Vault Conference | Atlanta, GA | 2019 | 500+ pax-Newell/Rubbermaid Conference | Atlanta, GA | 2017 | 500+ pax-Cochon555 Culinary Tour | Chicago, Austin, Atlanta & San Francisco | 2016 | 1200+ pax-Atlanta Food & Wine Festival | Atlanta, GA | 2013-2016, 2019 | 6000+ pax Show less

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  Delta Dental Insurance Company

  Sept 2013 - Jul 2014

  Supervisor

  - Manage team of 18 to 20 call center agents- Point of contact for several high priority groups covered by Delta Dental - Recruit, interview and hire staff

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  IWSC Group

  Jan 2017 - Jul 2018

  Senior Registration and Business Development Manager

  - Manage event logistics pertaining to ticketing, registration, vendors, customer service and managing volunteers- Experience with Cvent, RegOnline, Eventbrite, and Xorbia/BigTickets- Principal responsibilities include establishing procedures with third party ticketing agencies and registration management platforms, maintaining data for projected sales, training all staff/volunteers on ticketing process, managing ticketing website, answering all customer service questions, all onsite ticketing, end of event reconciliation and cash management for 25 overlapping events - Events include: Atlanta Food & Wine Festival (8000+ pax), Wine Riot Tour (Boston, Brooklyn, Chicago, 3000+ pax), The Whiskey Extravaganza Tour (10 Cities, 2500+ pax) and Sugar Land Wine & Food Affair (3000+ pax) Show less

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  Opus Agency

  Mar 2021 - Mar 2023

  • Sr. Event Technology Project Manager

    Jul 2022 - Mar 2023

  • Technical Project Manager

    Mar 2021 - Mar 2023
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  Delta Air Lines

  Mar 2023 - now

  Project Leader, Guest Management