Joshua Graves

Hardware Assistant

134 followers

Oklahoma City, Oklahoma, United States

Connect with Joshua Graves to Send Message

Connect

Connect with Joshua Graves to Send Message

Connect

Timeline
About me
Lead Technical Writer at Office of Management and Enterprise Services
Education
- Pittsburg State University
  2001 - 2005
  Bachelor of Arts (BA) English - Creative Writing 3.74 GPA
  Activities and Societies: Honor Roll, English Honors Society, employee at campus library Axe Library for nearly 3 years. I graduated in 2005 with a Bachelor of Arts in English with an emphasis in Creative Writing and a minor in History.
- Frontenac High School
  1998 - 2001
  High School Diploma HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
Experience
- Sutherlands
  Apr 1999 - Apr 2000
  Hardware Assistant
  Helping customers find and purchase hardware items in store.
- Digital Classroom Inc.
  Apr 2000 - Dec 2002
  Assistant Curriculum Editor
  Proofreading, editing, and writing curriculum for video editing equipment.
- Axe Library (Pittsburg State University)
  Jan 2003 - Oct 2005
  Circulation Assistant
  Helping patrons find and check in/out library materials.
- Names and Numbers
  Oct 2005 - Sept 2007
  Ad Management
  Proofreading and editing Yellow Page advertisements and working with graphic artists to enhance ads.
- Tower Loan
  Oct 2007 - May 2008
  Manager Trainee
  Creating, collecting, soliciting, and closing personal loans.
- Springleaf Financial Services
  Jul 2008 - Sept 2011
  Financial Representative
  Creating, Soliciting, Collecting, and Closing Personal and Mortgage Loans. Mortgage Loan Originator and Licensed Insurance Salesman.
- Post Office Ltd
  Sept 2011 - Feb 2012
  PSE Mail Clerk
  Sorted and Distributed Mail. Loaded and Unloaded Mail Trucks.
- RockTenn
  Mar 2012 - Oct 2013
  Feeder Operator
  Operated the feeder on a Man Roland Sheetfed Printing Press.
- Office of Management and Enterprise Services
  Apr 2014 - now
  - Writing and editing Standard Operating Procedures (SOPs) I write, edit and maintain standard operating procedures (SOPs) and user guides, as well as oversee the committee that approves new SOPs. I also administrate our online process library and assist in administrating our security training program.
  - Lead Technical Writer
    Feb 2021 - now
  - Business Analyst
    May 2018 - Feb 2021
  - Technical Writer
    Apr 2014 - May 2018
Licenses & Certifications
- Missouri Notary
  State of Missouri
  Jan 2010
- Mortgage Loan Originator
  State of Missouri
  Jan 2011
- Lean Six Sigma Green Belt (ICGB)
  Office of Management and Enterprise Services
  Jul 2017