Jorge Olivera

Experience

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  INDUSTRIAS LARA BISCH SA

  Oct 2013 - Feb 2016

  - Production plant management and supervising, some of the products included continuous forms, rolls for billing and checks.Achievements:- Improvement of calculations in KPIs, mainly waste within the production process and optimization of product formats to reduce raw material consumption hence reducing manufacturing costs. - Planning and control of the entire production flow from raw material collection to customer delivery.Achievements:- Implementation of delivery time calculations, with accurate forecasts +90% of the time, increasing internal and external customer satisfaction.- Optimization of raw material consumption, reducing said consumption, manufacturing costs were reduced by 10%. - Quotation and commercialization of products (continuous forms, values ​​and rolls for billing) to achieve sales objectives.Achievements:- Maintenance of +100% of target sales goals.- 50% reduction in response times for quotes and budgets. - Assist the Commercial department of ​​the company, streamlining the process of listing products and their subsequent production.Achievements:- Creation and implementation of a price table to streamline customer quotation processes based on statistical data analysis and identification of best-selling products.- Creation of an agile process of elaboration of budgets, based on the elaboration of budget templates based on statistical analysis of data of best-selling products.

  • Head of Production (AI)

    Jan 2016 - Feb 2016

  • Production Planner

    Jan 2015 - Dec 2015

  • Sales Representative

    Aug 2014 - Jan 2015

  • Sales Assistant

    Oct 2013 - Aug 2014
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  Textilón

  Feb 2016 - Mar 2016

  Head of Production Planning

  - Creation and coordination of production cycles to supply a wide variety of products to sales branches.

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  Artes y Metales Srl

  Apr 2016 - Aug 2016

  Head of Production

  - Manage and supervise the production process of silver jewelry, guaranteeing the quality and purity of the final product.Achievements:- Implementation of production planning, ordering the flow of attention and allowing forecasting delivery dates.- Reduction of delivery times by 30% based on the planning implemented.

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  Banco Mercantil Santa Cruz S.A.

  Sept 2016 - Mar 2024

  - Developed and implemented data models and statistical analysis to extract meaningful patterns from large datasets to manage key performance indicators. - Created and maintained interactive dashboards using tools like SQL, Microsoft Excel, Power Query and Power BI. - Regularly performed ad hoc analyses to provide on-demand insights for various departments, facilitating data-driven decision-making. Achievements: - Created a dashboard for metrics management, reducing Average Handling Time by 12.5%. - Implemented a time-sensitive forecast model, reducing wait times by 15%. - By implementing a personnel simulator, we successfully optimized the required staff levels at the agencies, resulting in a 10% reduction in operational costs. Show less - Developed and implemented exploratory and statistical analysis to extract meaningful insights from large datasets for the decision-making process. - Preparation and delivery of data reports to senior management. - Lead data analysis projects, collaborating with cross-functional teams to gather requirements and deliver actionable insights. Achievements: - Semi-automation of management tools, reducing operational times by 90%, allowing fast data-driven decision-making. - Performed a Customer Journal Mapping of the loan analysis process, reducing reprocessing by 5%. Show less Supervise and manage the process of providing metrics and data to the organization in order to manage quality metrics, emphasizing operational costs, external and internal customer satisfaction.Achievements- Design and implementation of reporting tools for Credit Risk management metrics, in order to manage the individual performance of each invividual in charge of measuring risks in credit operations, measuring operational level of agreements, identifying opportunities for improvement within the process and prioritizing the findings for the implementation.- Successful implementation of the first Customer Journal Mapping, where "pain points" were identified in the customer journey, opportunities for improvement were identified within the processes that involve customer service throughout the process that credit operations go through, they were carried out statistical analyzes to determine which points add the greatest value and finally action plans were drawn up to apply the identified improvements. Show less - Developed and maintained dashboards, data management and reports that generated visibility of metrics, resulting in improved decision-making. - Regularly performed ad hoc analyses to provide insights, facilitating data-driven decision-making. - Played a key role in the centralization of data analysis and reporting, delivering data insights and metrics to management. Achievements: - Significantly contributed to data literacy initiative by providing essential support and empowering the teams for proficient data-driven decision-making. - Improved the use of data, resulting in a 12.5% increase in efficiency in branch offices. - Conducted data mining and statistical analysis, reducing wait times by 20% in branch offices. Show less

  • Data Analyst - Continuous Improvement

    Sept 2019 - Mar 2024

  • Data Quality Analyst

    Dec 2017 - Aug 2019

  • Head of Quality Assurance (AI)

    Sept 2018 - Sept 2018

  • Continuous Improvement Analyst

    Sept 2016 - Nov 2017
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  AssureSoft

  May 2024 - now

  Data Analytics Engineer