Lloyd Hetherington, CSM

Experience

• 

  Interval International

  Apr 1995 - Jan 2020

  Led Interval International's first Agile effort. Transitioned the organizations mobile app team from Waterfall to Agile. As Scrum Master worked with the team to win us an industry award for Project Management. In parallel I managed Waterfall projects for the business and IT teams. Spearheaded website development projects for the organization's customer-facing website intervalworld.com. Oversaw enhancements, releases, and integrations with third-party customers via real-time web services and batched updates. Delivered resort software to national and international customers. Client analysis, system configuration, training, data loads from legacy systems, go live, and post go live handholding.

  • PMO Lead/Scrum Master

    Jan 2009 - Jan 2020

  • Project Manager

    Jan 2001 - Jan 2009

  • Support and Installation Manager

    Apr 1995 - Jan 2001
• 

  Marriott Vacations Worldwide

  Jan 2020 - Sept 2022

  Associate Director/Scrum Master/PM

  Recently responsible for transitioning a second IT development team from Waterfall to Agile development methodology. Scrum Master for two teams. Our teams produced the sites and mobile apps for the customer facing, revenue producing platforms.• Hosted all Agile ceremony meetings, sprint planning, daily stand ups, story backlog refining and estimation, sprint reviews and demos. Training new staff on input and output of each event.• Creating plans with business units to ensure go-live and post go live processes were executed • Managed organizational governance procedures relating to project estimation, budgets, approval, tracking monthly budgets, change orders, forecasting, accruals and variance analysis• Recognizing and coordinating enterprise-wide portfolios and inter-project dependencies • Maintenance of Risk Management logs, providing suggested mitigation strategies• Monthly presentations to Executive Steering Committee and stakeholders on status and expectations for key projects• Providing alternative solutions when necessary while maintaining proper controls • Created a standardized a project retrospective procedure with metrics. Trained the PMO to implement. Show less

• 

  SEI

  Apr 2023 - now

  Consultant