Carlos Thomas

Experience

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  Motorola

  Aug 2003 - Nov 2003

  Trainee

  Test New generation mobile devicesProject documentationDevelopement for mobile phones

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  Banco Azteca

  Nov 2003 - Feb 2004

  Project leader

  Monitoring of application serversOptimization of batches and common operations

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  Daimler Chrysler

  Apr 2004 - Sept 2005

  Specialist in Wireless Networks and New Technologies

  Project Management & Wireless Technologies for DC Mexico

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  Thales Digital Identity and Security (ex Gemalto)

  Aug 2005 - Mar 2023

  Head of Cards Production and Personalization activities. Including Manufacturing operations, Software development, Consultancy and Added value services.- Support the sales team on constant revenue increase, including new services and new technology introduction.- Overall operations budgeting and cost control for constant margin improvement.- Direct contact with customers for support and contigencies management.- Quality processes re-engineering with strong Conq reduction, including ISO 9001 and CQM certifications.- Manufacturing 4.0 projects deployment - Prioritize HSE including ISO14001/45001 certifications- PCI Security standards compliancy and certification.- Support on legal compliancy including GDPR & 231- Team management [Training, Career Path, C&B] and Unions relations. Show less

  • EMEA Service Delivery Manager

    Apr 2022 - Mar 2023

  • Site & Operations Manager

    Jan 2018 - May 2022

  • Software Development Manager LATAM

    Aug 2014 - Mar 2018

  • CPC Manager LATAM

    Jan 2013 - Aug 2014

  • WW Process Program Manager

    Sept 2009 - Jan 2013

  • LATAM Process

    Jan 2008 - Aug 2009

  • Technical Consultant

    Aug 2005 - Dec 2007
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  Giesecke+Devrient

  Apr 2023 - now

  Global Head of Customization

  Head of e-Payments customization team and Smart Card Issuance Solutions expert.I lead a global team of software developers in 10 different locations worldwide. We create, maintan, deliver and support software used on massive data generation for smart card and digital card issuance. We operate and support the data transformation on banking, government and transport industries. We help our customers and partners to manage secure transactions around their day to day business.We create and deploy AI solutions to accelerate internal processes and enable business opportunities. Show less