Andreea-Raluca Radu

Andreea-Raluca Radu

Intern

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location of Andreea-Raluca RaduBucharest, Bucharest, Romania

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  • Timeline

  • About me

    IT Process Designer | Incident Manager

  • Education

    • Universitatea POLITEHNICA din București

      2014 - 2018
      Licentiate degree Inginerie economica in domeniul electric, electronic si energetic
    • Universitatea POLITEHNICA din București

      2018 - 2020
      Master's degree Management of digital enterprises
  • Experience

    • Trescal Romania

      Jun 2017 - Sept 2017
      Intern
    • Avantera

      Jun 2017 - Jun 2017
      Intern

      I completed this internship Study program through the project "Edu4Society". During this internship period, i worked in a multicultural environment with different learning perspectives developing self-confidence, motivation and initiative. I exercised and designed Social Responsability & Governance Processes and gained innovation skills.

    • Eurotraining Solution

      Jun 2017 - Jun 2017
      Intern

      I completed this internship Study program through the project "Edu4Society". During this internship period, i worked in a multicultural environment with different learning perspectives developing self-confidence, motivation and initiative. I exercised and designed Social Responsability & Governance Processes and gained innovation skills.

    • Trescal Romania

      Feb 2018 - Jun 2019
      Sales Engineer
    • Huawei Enterprise România

      Jun 2019 - Oct 2023

      • Leading and mentoring a team of engineers, working on multiple different projects.• Implement reactive and proactive improvement measures in order to ensure that the processes are correctly followed and the KPIs are achieved.• Working alongside SDM to create new procedures and WI documentation, improve existing documentation and provide support for process implementation.• Ensure good project governance by ensuring cross-functional collaboration Systematic management of vital knowledge in order to generate value for the organization by capturing, sharing, developing and exploiting the collective knowledge of the organization, to improve performance, support decision-making and control risk.Apply specific methodologies and techniques to the development maintenance and administration of the KM discipline in accordance with business requirements, managerial directives, standards and processes agreed within the company

      • NOC L1 Support Team Leader

        Mar 2020 - Oct 2023
      • Knowledge Manager

        Feb 2020 - Mar 2021
      • NOC FO Engineer

        Jun 2019 - Mar 2020
    • Siemens Energy

      Oct 2023 - now
      IT Process Designer | Incident Manager
  • Licenses & Certifications

    • ITIL 4 Foundation

      PeopleCert
      Nov 2020
    • Google Cloud Digital Leader

      Google
      Sept 2025
    • HCIA Routing & Switching

      Huawei
      Dec 2020
  • Honors & Awards

    • Awarded to Andreea-Raluca Radu
      Rising Star Award Huawei Enterprise Romania Aug 2022
    • Awarded to Andreea-Raluca Radu
      Second prize at Student Scientific Session Universitatea Politehnica Bucuresti May 2017 At the Student Scientific Session we had to make a presentation about a chosen topic, so my colleague and I decided to present a very important and common topic of our days- CYBERNETIC SECURITY - NECESSITY, IMPORTANCE AND TREND-
    • Awarded to Andreea-Raluca Radu
      Best team Award Huawei
    • Awarded to Andreea-Raluca Radu
      Director Special Award Huawei