Pavankumar Kompalli

Experience

• 

  Wipro Infotech (Impact Systems Limited)

  May 2004 - Aug 2014

  • Planned & ensured Infrastructure Management readiness using various tools and framework implementation • Exhibited Tools and POC for customers from all geographies• Ensured sustenance & customizations of tools in operations; drove quality measures to reduce Alert and Incidents• Contributed in planning tools implementation & service assurance, mapping tools to business requirements at ground level and evaluating/exploring tools for upcoming technologies• Managed Remote Delivery Tools Provisioning Team and guided them in day-to-day work• Led pilot sessions for User Acceptance and defined improvement criteria Show less • Maintained critical database and infrastructure of customers as per SLA and notified management & user communities when service levels were at risk; ensured timely communication between DBA team, vendors and customers• Provided guidance, feedback and training to the team on Oracle Technology • Assisted various teams with database environment project plans/timelines • Coordinated with Vendor Support Teams to resolve database management system related issues • Participated in the MIS meeting with the customers to track & resolve various issues Show less

  • Domain lead

    May 2012 - Aug 2014

  • Technical Consultant – Database Management for Banking Customer and Remote Delivery Centre

    May 2004 - Apr 2012
• 

  Wipro Limited

  Sept 2014 - Jul 2024

  Project Manager

  • Spearheading complete management of multiple Onsite -Offshore Projects entailing:o Defining the scope of the project, developing detailed project plan covering project milestones and sub-taskso Determining the resources required to complete the project, building project team & allocating tasks o Applying appropriate project management standards and best project development approach (Agile & PM)o Performing project review, tracking progress for timely completion within specified time & budget o Managing the production of the required deliverables; helping execute the project according to the project plano Reporting through agreed lines on project progress through highlight reports and milestones• Mapping clients’ requirements and providing best suitable IT solutions entailing evaluation and definition of scope of project and finalization of project requirements; translating business strategies into hardware /software solutions• Executing Gap Analysis /UAT / Change Management to ensure that technical & functional specifications are fulfilled• Extending post-implementation and maintenance support to the client /end-users • Driving Quality System & Best Practices Implementations for effective service delivery as per global standards• Ensuring customer satisfaction by achieving service quality / KPIs, SLA & TAT norms • Leading & monitoring the performance of team members to maintain excellence in project operations• Organising trainings for team members to enhance skill, knowledge & productivity levels Show less

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  Tech Mahindra

  Sept 2021 - now

  • Project Manager

    Sept 2021 - now

  • Project Manager

    Sept 2021 - now