Jaini Mathia

Experience

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  Way To Web

  Jun 2019 - Jul 2019

  Python with IOT
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  Vipul engineering

  Jan 2021 - Jun 2021

  Information Technology Administrator

  ● Gained basic working knowledge of major networking components and hardware components.● Ensured smooth operation of communication networks to provide maximum efficiency and availability forthe users.● Installed OS and configured peripherals, components and drivers.● Provided technical support to the users and assisted with base level IT support to non-technical personnel within thebusiness.● Gained basic idea of Ticketing Systems and how it works, where the tickets being produced are closed based on prioritybasis. Show less

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  CELLONE NETWORKS

  Jun 2021 - Aug 2022

  Network Engineer

  ● Worked with senior engineers in the design, configuration, and troubleshooting of network infrastructure.● Conducted network performance monitoring and analysis to identify areas for improvement.● Participated in the installation and configuration of routers, switches, and firewalls.● Provided technical support and troubleshooting for network-related issues, resolving them in a timely manner whichresulted in improving uptime to 99%.● Documented network configurations and procedures to maintain accurate records and facilitate knowledge transfer. Show less

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  EInfochips (An Arrow Company)

  Jan 2023 - Jan 2024

  Network Support Analyst

  ● Configured and maintained 50+ routers, 500+ switches, 100+ access points, 10+ firewalls, and other networking equipment of a data center.● Conducted regular network performance monitoring 24/7 and optimization to ensure optimal functionality and efficiency.● Proactively addressed and resolved network related issues, which led to 40% drop in critical incidents.● Collaborated with cross-functional teams from different countries to plan and execute network infrastructure upgradesand migrations.● Maintained inventory, documented network configurations, procedures, and best practices to facilitate knowledgetransfer and ensure compliance with industry standards. Show less