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Michael O'Riordan

Michael O'Riordan

Staff Development Manager

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location of Michael O'RiordanIreland

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  • Timeline

  • About me

    Human Resource Development

  • Education

    • College of Computer Training | I.T. College

      2014 - 2014
      City & Guilds.Systems and Network. Information Technology Distintinction

      Modules include Project Management Effective Communication in Business Systems Development Personal and Professional Development Implementing an ICT Systems Security Policy Network Operating Systems Networking Technologies Internet Server Management IT Virtualisation Career Development and Progression Planning

    • St Kevin's College Ballygall Road East

      1970 - 1975
      Leaving Certificate

    • Irish Management Institute

      2002 - 2002
      Training and Development Specialist Certificate Role of the Trainer:Design of Training: Analysis of Training Needs:Skills Training:Exercise Design: Distinction

    • National College of Ireland

      1998 - 2000
      Human Resource Management and Employee Relations Human Resources Distinction

      Activities and Societies: Member of the Irish Institute of Training and Development. M.I.I.T.D. Human Resource Management & Employee Relations

  • Experience

    • Eircom

      Jan 1975 - Feb 2013
      Staff Development Manager

      Experienced executive with core skills in Human Resources, specialist in Training and Staff Development. Management representative in negotiations with trade unions and staff representative groups. Specialist in training needs analysis, course design and delivery. Experience in restructuring programmes, performance management and role profiling. Significant project management experience.

    • Novartis

      Mar 2015 - Jun 2016
      Digital Marketing Associate

      CareerDigital Marketing Operations Associate – Novartis March 2015 to date:Supporting the ’Digital Services Operations Manager’ for Global Business Systems. Achievements‘Streamlining the forecasting process for projects with the vendor enabling the agreed capacity with our suppliers to be fully utilised resulting in improved productivity and output metrics.’Experience• Novartis GBS Digital Marketing Services. • Management of Projects across global brands and franchises.• Facilitation of Production meetings between with Digital Services Liaison Managers and suppliers. • Management of the Project Tracker to ensure that we meet key milestones at each stage of the project lifecycle so as to allow the team maintain and improve their CSAT scores. • Load Balancing of Projects to ensure that resources are fully deployed. • Collation of information for the purpose of operational metrics and reporting savings for the Digital Vendor Manager• Providing Support to Project Managers on the Order Management Framework (OMF) for Digital Asset Management. Show less

    • Trinity College Dublin

      Sept 2017 - now

      Learning and Development Specialist, Dip. HR Mgt & IR; Cert Training & Development (IMI); IITD full Member; Dip ICT Professional Systems

      • Executive Officer

        Oct 2018 - now

      • Learning And Development Specialist

        Sept 2017 - now

  • Licenses & Certifications