Mackenzie Flores

Mackenzie Flores

GIS Intern

location of Mackenzie FloresWayzata, Minnesota, United States

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  • Timeline

  • About me

    Account Manager at Quality Resource Group (QRG)

  • Education

    • Minnesota State University, Mankato

      2013 - 2017
      Bachelor of Science - BS Geography
  • Experience

    • WASECA, COUNTY OF

      Oct 2016 - Jan 2017
      GIS Intern
    • Primp | cheap-chic boutique

      Nov 2016 - Nov 2017
      Content Writer
    • Noaa National Weather Service

      Jan 2017 - Apr 2017
      Student Volunteer Intern
    • REMAX Real Estate

      Nov 2017 - Jun 2018
      Administrative Assistant
    • CenterPoint Energy

      Nov 2017 - Jul 2018
      GIS Technician

      Responsibilities;- Create and maintain GIS data from historic records of gas line maintenance within Minnesota. - Assist other projects with GIS/mapping requirements as needed.

    • East View Geospatial

      Jul 2018 - Oct 2021

      - Spearheaded strategy, teaming, fulfilment and procurement- Supervised the operations team to execute on daily tasks including but not limited to; order fulfilment, project management and account management. - Completed significant structural change and on-going cost to serve improvements within all departments. - Handle non-routine and difficult inquiries. Adapt differing techniques and methods to develop solutions for a variety of complex issues. Responsibilities; - Assigned duties and oversaw the daily and weekly activities of 3 employees.- Coordinated all Amazon Marketplace and Advantage activities consisting of order entry, purchase order confirmation, shipping confirmation, customer service and buyer disputes.

      • Operations and Supply Chain Manager

        Sept 2019 - Oct 2021
      • Customer Service and Operations Coordinator

        Apr 2019 - Sept 2019
      • Operations and Customer Service Specialist at East View Geospatial

        Jul 2018 - Apr 2019
    • Quality Resource Group (QRG)

      Oct 2021 - now

      Responsibilities; - Resolve daily inquiries via phone and email, consistently exceeding targets. - Prepare invoices, reports, memos, and other documents, using word processing, spreadsheet, database, or presentation software.

      • Lead Account Manager

        Aug 2022 - now
      • Account Manager

        Oct 2021 - now
  • Licenses & Certifications

    • Certified GIS/LIS Technologist

      Minnesota State University, Mankato
      May 2017