Donovan Ferrao

Experience

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  Siemens Healthineers

  Jan 2013 - Jun 2013

  Summer Intern

  Training in the laboratory diagnostic division in the field of Hematology, Immunoassay, Biochemistry and Coagulation range of instruments at Siemens Healthcare, Mumbai.

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  Unique Diagnostics

  Jan 2014 - Jul 2014

  Sales and Service Engineer

  - Service of automated Beckman and Coulter cell counter's and Elitech (Vital Labs) Biochemistry systems Installation, maintenance and catering to customer service requirements for the same.- Sales and Marketing of Diagnostic and Pathology lab instruments such as Hematology Cell counters and analyzers (3-, 5- and 7- part differential systems), semi and fully automated Biochemistry systems, Immunoassay systems, Electrolyte and blood gas analyzers, semi and fully automated coagulation systems, ELISA systems and ESR analyzers,- Generating new leads and exploring the domain of integrated new labs and diagnostic centers.- Procuring AMC and CMC contracts for instruments. Show less

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  Central Circle Company

  Jan 2015 - now

  Biomedical Field Service Engineer

  - Execute and deliver maintenance services, installation and demonstrations pertinent to existing and newly established healthcare facilities, medical equipment, software, in line with established service level agreements.- Maintain service level agreements/contracts for Central Circle's clients and deliver prompt maintenance to ensure that minimum acceptable levels of performance and servicing are sustained as per the agreed appendices.- Assist in the development and charting of planned preventive maintenance schedules for each clients/customers and document errors, actions taken and minutes pertinent to the findings and observations detected during periodic inspections, troubleshooting and/or repair works.- Participate in drafting health and safety guidelines and instructions by conducting extensive research and providing input in relation to the safe delivery of maintenance and repair works, in line with applicable standard and protocols.- Identify and report issues with medical devices, equipment and software, and contribute to analyzing and determining the root cause of the incident, in line with incident reporting, management policies and procedures.- Determine the stock of spare parts for all existing medical equipment and devices which will be required during the delivery of maintenance and repair works, and thereby notify the Unit Head to facilitate coordination with Procurement and Logistics functions. Show less