Edson O'Neale M.S.

Experience

• 

  Tampa Bay Lightning

  Aug 2007 - Apr 2009

  Event and Gameday Seller

  Sold tickets for the Tampa Bay Lightning, Tampa Bay Storm, or any other events that were scheduled to be at the arena

• 

  Tropicana Field

  Apr 2008 - Jun 2009

  Box Office Fan Host

  Sold tickets for the Tampa Bay Rays on game days

• 

  Nova Southeastern University

  Jul 2009 - Dec 2010

  Graduate Assistant for Special Events and Projects

  I assisted in coordinating campus wide events for students and staff such as Life 101, Homecoming Week, Baccalaureate Banquet, and the Student Life Achievement Awards.

• 

  Hardrock Stadium (Formerly Sunlife)

  Feb 2011 - Jul 2011

  Ticket Representative Supervisor

  I supervised staff on event days on dealing with customer service and solving any problems at the gates and sold tickets for various events happening at the stadium

• 

  Ultimate Medical Academy

  Jul 2011 - Jun 2013

  Certification Services Advisor

  Advised students over the phone interested in obtaining their certification. Through that process, I served as a resource, support system, and guide through students as they worked through their study plan in order to pass their certification exam.

• 

  Saint Leo University

  Jul 2013 - Mar 2020

  I advised the Student Government Union and supervise a staff of two full time staff members and two Graduate Assistants in overseeing Campus Activities Board, Clubs and Organizations, Community Engagement, Leadership Development, and Greek Life. Advised Campus Activities Board, Advised Student Clubs and Organizations, Plan and Executed large campus-wide events, assisted in advising and working with the Greek Community.

  • Director Of Student Activities

    Feb 2015 - Mar 2020

  • Assistant Director Of Student Activities

    Jul 2013 - Jan 2015
• 

  Greek University

  Jul 2019 - now

  Professional Speaker

  Speaking at different colleges in topics such as Leadership development, leadership and vulnerability, bullying, and stepping and strolling.

• 

  ThriveDX

  Jul 2020 - Jan 2023

  Manage several members of the Student Success team by providing support, developing, and coaching. Provide educational, professional, and personal support for our at-risk students within our boot camp program and to provides avenues and resources to provide them a pathway to complete the program. Provide educational, professional and personal support for student’s during their journey through the digital skills Bootcamp program. Schedule and host 1:1 meetings with students, monitor attendance, grades, and complete weekly reviews. Acts as enrolled students’ primary point of contact for all engagement, communication, administrative and non-instructional matters Engage virtual students from a diverse range of backgrounds, and build, coordinate, execute, and manage virtual events for students building a sense of community. Develop a thorough understanding of HackerU educational service model to accurately and appropriately communicate with and identify potential students. Build relationships with the Admissions team and leadership to cultivate smooth and direct lines of communication for new student acquisition processes. Conduct thoughtful and comprehensive phone screens with inquiring potential students to evaluate individual goodness of fit and appropriateness for the program

  • Senior Student Success Manager

    Apr 2022 - Jan 2023

  • Student Success Manager

    Apr 2021 - Apr 2022

  • Virtual Events Manager (East Coast)

    Nov 2020 - Apr 2021

  • Admissions Advisor

    Jul 2020 - Nov 2020
• 

  University of South Florida

  Jul 2023 - now

  Student Employment/JLD Coordinator

  Supporting and creating workshops for students with employment opportunities for on and off campus jobs primarily through Federal Work Study. Developing relationships with various departments across campus and employers to provide opportunities for students using the Handshake platform.