Edson O'Neale M.S.

Edson O'Neale M.S.

Event and Gameday Seller

location of Edson O'Neale M.S.University of South Florida

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  • Timeline

  • About me

    Speaker, Motivator, Author, Client Success, and Thought Leader

  • Education

    • Nova Southeastern University

      2009 - 2010
      Master of Science Leadership
    • Saint Leo University

      2003 - 2007
      Bachelor of Arts Sport Management

      Activities and Societies: Alpha Phi Alpha Fraternity, Inc. Finance Committee Brothers and Sister United Carribean Student Association Campus Activities Board Student Involvement President Circle

  • Experience

    • Tampa Bay Lightning

      Aug 2007 - Apr 2009
      Event and Gameday Seller

      Sold tickets for the Tampa Bay Lightning, Tampa Bay Storm, or any other events that were scheduled to be at the arena

    • Tropicana Field

      Apr 2008 - Jun 2009
      Box Office Fan Host

      Sold tickets for the Tampa Bay Rays on game days

    • Nova Southeastern University

      Jul 2009 - Dec 2010
      Graduate Assistant for Special Events and Projects

      I assisted in coordinating campus wide events for students and staff such as Life 101, Homecoming Week, Baccalaureate Banquet, and the Student Life Achievement Awards.

    • Hardrock Stadium (Formerly Sunlife)

      Feb 2011 - Jul 2011
      Ticket Representative Supervisor

      I supervised staff on event days on dealing with customer service and solving any problems at the gates and sold tickets for various events happening at the stadium

    • Ultimate Medical Academy

      Jul 2011 - Jun 2013
      Certification Services Advisor

      Advised students over the phone interested in obtaining their certification. Through that process, I served as a resource, support system, and guide through students as they worked through their study plan in order to pass their certification exam.

    • Saint Leo University

      Jul 2013 - Mar 2020

      I advised the Student Government Union and supervise a staff of two full time staff members and two Graduate Assistants in overseeing Campus Activities Board, Clubs and Organizations, Community Engagement, Leadership Development, and Greek Life. Advised Campus Activities Board, Advised Student Clubs and Organizations, Plan and Executed large campus-wide events, assisted in advising and working with the Greek Community.

      • Director Of Student Activities

        Feb 2015 - Mar 2020
      • Assistant Director Of Student Activities

        Jul 2013 - Jan 2015
    • Greek University

      Jul 2019 - now
      Professional Speaker

      Speaking at different colleges in topics such as Leadership development, leadership and vulnerability, bullying, and stepping and strolling.

    • ThriveDX

      Jul 2020 - Jan 2023

      Manage several members of the Student Success team by providing support, developing, and coaching. Provide educational, professional, and personal support for our at-risk students within our boot camp program and to provides avenues and resources to provide them a pathway to complete the program. Provide educational, professional and personal support for student’s during their journey through the digital skills Bootcamp program. Schedule and host 1:1 meetings with students, monitor attendance, grades, and complete weekly reviews. Acts as enrolled students’ primary point of contact for all engagement, communication, administrative and non-instructional matters Engage virtual students from a diverse range of backgrounds, and build, coordinate, execute, and manage virtual events for students building a sense of community. Develop a thorough understanding of HackerU educational service model to accurately and appropriately communicate with and identify potential students. Build relationships with the Admissions team and leadership to cultivate smooth and direct lines of communication for new student acquisition processes. Conduct thoughtful and comprehensive phone screens with inquiring potential students to evaluate individual goodness of fit and appropriateness for the program

      • Senior Student Success Manager

        Apr 2022 - Jan 2023
      • Student Success Manager

        Apr 2021 - Apr 2022
      • Virtual Events Manager (East Coast)

        Nov 2020 - Apr 2021
      • Admissions Advisor

        Jul 2020 - Nov 2020
    • University of South Florida

      Jul 2023 - now
      Student Employment/JLD Coordinator

      Supporting and creating workshops for students with employment opportunities for on and off campus jobs primarily through Federal Work Study. Developing relationships with various departments across campus and employers to provide opportunities for students using the Handshake platform.

  • Licenses & Certifications

    • Adult Mental Health First Aid

      National Council for Mental Wellbeing
      Apr 2022
  • Honors & Awards

    • Awarded to Edson O'Neale M.S.
      Award for Extra Ordinary Service and Dedication Black Student Union Feb 2016
    • Awarded to Edson O'Neale M.S.
      Alumni/Volunteer Award Greek Life Apr 2015 Issues this award at the Greek Life Banquet for my outstanding service to the Greek Community as an Alumni.
    • Awarded to Edson O'Neale M.S.
      The Robert Ackerman Outstanding Administrator Award Student Government Union Apr 2015 This award goes to an administrator who demonstrates outstanding commitment, initiatives, and service to all students of Saint Leo University.
    • Awarded to Edson O'Neale M.S.
      Employee of the Month Sun Life Stadium Jun 2011 Honored as employee of the month for outstanding service to the community
    • Awarded to Edson O'Neale M.S.
      Team Player Award Residence Life Apr 2010 Awarded by the Office of Residence Life for my outstanding service and volunteering with the office.