Petyo Dimitrov

Experience

• 

  BNP Paribas Personal Finance

  Jun 2016 - Oct 2016

  Credit Consultant

  Interviewing the clients for collecting financial details;Explaining financial terms to the clients;Suggesting clients about the account and financial status.

• 

  Zeera Hub

  Apr 2019 - Jan 2023

  Install and configure computer systems and applications;Respond to customer inquiries and assist in troubleshooting and resolving challenges;Maintain a working log detailed all required system updates, as well as the date of completion;Identifying clients' problems and propose solutions;Focus on customer expectations and satisfaction;Protect confidential and sensitive information and materials;Works with integrated solutions and softwares to satisfy the customer needs;Collaborate with other team members and 3rd party members to provide high-quality support. Show less

  • Customer Success Supervisor

    Mar 2022 - Jan 2023

  • Technical Support Specialist

    Apr 2019 - Mar 2022
• 

  ICOVER

  Jan 2023 - Aug 2024

  Junior Technical Administrator

  Technical Support & TroubleshootingSystem Administration (Windows/Linux)Network Maintenance & OptimizationSoftware Installation & ConfigurationUser Training & SupportDocumentation & Reporting

• 

  Updata One

  Aug 2024 - now

  System Administrator