Chasity Estrella

Experience

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  Meyer Jabara Hotels

  Aug 1997 - Sept 2002

  Front Office Manager Holiday Inn El Paso Airport
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  Monte Carlo Resort & Casino

  Jan 2002 - Jan 2009

  Casino Marketing Supervisor
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  Embassy Suites

  Jan 2009 - Jan 2009

  Front Office Manager
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  KPartners Hotel Management

  Sept 2009 - Sept 2011

  To increase the hotel’s occupancy and revenues by promoting, marketing and selling the hotel to all potential market groups and individuals in the community and surrounding area. Building partnerships in both corporate and SMERF market. Making sales calls to potential customers by personal sales calls and outside sales calls Maintain account files and record all customer contacts Analyze and understand the competition’s strengths and weaknesses.Actively sell room nights through outside sales calls and telemarketing. Work close with revenue team.Maintain a presence with in-house guests by welcoming tour groups and greetingguests.Develop a rapport with community leaders and businesses to familiarize them withthe hotel’s services and solicit business.Forecast occupancy fluctuations and alter selling activities accordingly.Additional Duties:Ensure that the hotel staff is trained in and follows good sales techniques.Participate in hospitality and community events. stenthen partnership with El Paso CVB. Show less

  • Sales Manager

    Sept 2009 - Sept 2011

  • AGM Fairfield Inn & Suites El Paso

    Sept 2009 - May 2010
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  Interstate Hotels & Resorts

  Jan 2011 - May 2016

  Area Senior Sales Manager Marriott Courtyard and SpringHill Suites North Scottsdale

  To increase the hotel’s occupancy and revenues by promoting, marketing and selling the hotel to all potential market groups and individuals in the community and surrounding area.Making sales calls to potential customers by personal sales calls and outside sales calls Maintain account files and record all customer contacts Analyze and understand the competition’s strengths and weaknesses.Design and coordinate advertising, public relations and promotional programsActively sell room nights through outside sales calls and telemarketing.Maintain a presence with in-house guests by welcoming tour groups and greetingguests.Consult newspapers, trade journals and other publications to learn about upcomingconventions and social functions.Develop a rapport with community leaders and businesses to familiarize them withthe hotel’s services and solicit business.Forecast occupancy fluctuations and alter selling activities accordingly for group.Additional Duties:Ensure that the hotel staff is trained in and follows good sales techniques.Participate in hospitality and community events.Assist a guest in an emergency situation.Visual acuity to inspect advertising materials and analyze financial statements. Show less

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  Island Hospitality Management

  Jun 2016 - Nov 2017

  • General Manager

    May 2016 - Nov 2017

  • Dual Director of Sales for Marriott SpringHill Suites and Fairfield Inn & Suites

    Jun 2016 - Sept 2016
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  Interstate Hotels & Resorts

  Nov 2017 - May 2019

  General Manager
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  Valley Veterinary Care

  Jun 2019 - now

  • Regional Operations Manager

    Jun 2019 - now

  • Hospital Manager

    Jul 2019 - now

  • Office Manager

    Jun 2019 - Jun 2019