Bruna Piredda

Bruna Piredda

Dentist

Followers of Bruna Piredda134 followers
location of Bruna PireddaKnockbridge, Contea di Louth, Irlanda

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  • Timeline

  • About me

    Customer Service Representative | Customer Success | Reception | Customer Care | Sales Representative

  • Education

    • CENCRO

      2015 - 2018
      Master's degree Orthodontics/Orthodontology
    • Estácio

      2009 - 2017
      Bachelor's degree Dentistry
  • Experience

    • On-demand different clinics

      Jan 2015 - Jan 2018
      Dentist

      While attending to my studies, I worked on demand at different dentist offices. This experience was essential to develop my interpersonal and communications skills, as I had to deal with customers of all ages daily. During this time, I also developed great empathy towards people while working on their self-confidence, • Assisted, on average, fifteen customers per day, supporting them with different dental treatments. By working on their dental health, I also improved their appearance and self-esteem, ensuring to provide the best customer approach at all times.• Leased with medical insurance companies for treatment approvals and created reports on patients.Achievements. I worked with an eight-year-old boy who had stopped smiling, given his poor dental health and appearance. After the treatment, I brought back his smile, and as a result, he was forever thankful for my treatment and my emphatic rapport. I will never forget that smile again. Meno dettagli

    • MCR Group

      Jan 2018 - Nov 2018
      Cleaner

      Upon my arrival in Ireland, I provided cleaning services at construction sites. I managed my time accordingly, delivering outstanding service and evolving my organisational skills while attending my English classes.

    • Musgrave

      Nov 2018 - Jan 2019
      Warehouse Operative

      I supported the inspection and stocking of products, ordering and selecting products for shipment to the respective locations and clients. I reached my picking and delivering KPIs continuously.• Prepared shipping labels for parcels and organised paperwork accordingly, maintaining accuracy and attention to detail.• Managed machinery inside the warehouse picking goods, checking bar codes, and handling products following compliance regulations.

    • Insomnia Coffee Company

      Jan 2019 - Jan 2019
      Barista & Customer Service

      Assisted the cashier in receiving and processing payments and welcoming customers to the shop—prepared sandwiches and coffees, apart from supporting the opening and closing of the store.

    • Butlers Chocolates

      Jan 2019 - Jan 2021
      Customer Service & Barista

      I worked as a barista in a hectic environment, seeking to develop and improve my communication and customer service skills; I was a great team player. During my time at Butlers, the pandemic started resulting in a reduction of working hours.• Maintained the store organised, restocked chocolates, cleaned shop display, prepared coffees and assisted with the cashier. I always complied with food handling and hygiene standards.• Served customers attending to their orders, aiming to increase the chocolate sale and promoting the brand. Meno dettagli

    • Apple Green

      Jan 2021 - Feb 2022
      Deli Assistant

      I assisted clients at the deli of Apple Green, providing the best customer service and achieving excellent customer satisfaction rates.• Prepared sandwiches, organised and labelled products on the fridge, guaranteed first in, first out, and maintained hygiene standards.• Kept store clean and organised, replaced missing products, and welcomed customers.

    • East Coast Bakehouse

      Mar 2021 - Jan 2021
      Production Assistant

      • Supported the Bakehouse production, distributed for big supermarket brands around Ireland. I packaged and labelled the production and provided quality control before releasing it for delivery.

    • ARI

      Jan 2023 - now
      Retail Sales Professional
    • Infosys

      Apr 2023 - Jan 2023
      Customer Service Representative
  • Licenses & Certifications

    • Phone-Based Customer Service

      LinkedIn
      Feb 2023
      View certificate certificate
    • Writing Customer Service Emails

      LinkedIn
      Jan 2023
      View certificate certificate
    • Creating Positive Conversations with Challenging Customers

      LinkedIn
      Jan 2023
      View certificate certificate
    • Customer Service Foundations

      LinkedIn
      Jan 2023
      View certificate certificate
    • Payroll - Manual and Computerised

      Pitman Training Group Ltd.
      Jan 2021
    • Customer Service: Managing Customer Expectations

      LinkedIn
      Feb 2023
      View certificate certificate