Lujayn AlDabbas

Lujayn AlDabbas

Intern

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location of Lujayn AlDabbasGreater Munich Metropolitan Area

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  • Timeline

  • About me

    Customer Support Engineer - Cisco TAC

  • Education

    • Al Omariyyah International Schools

      -
      Tawjihi Scientific 93.2%

      Activities and Societies: Student Council Science Club (Astronomy and Chemestry) School Plays Art competitions Sports Competitions

    • Princess Sumaya University for Technology

      -
      Bachelor of Engineering - BE Computer Engineering

      Activities and Societies: IEEE, Women in Engineering, astronomy club, Robotics Club

  • Experience

    • National Information Technology Center (NITC) مركز تكنولوجيا المعلومات الوطني

      Jun 2016 - Aug 2016
      Intern
    • Estarta Solutions

      Feb 2017 - Apr 2019

      Junior Customer Support Engineer.Cisco Architecture Team in Amman.------------------------------------Provide technical support to customers worldwide for:*Software Failures (crashes/reloads/hangs/error messages/memory issues) in: - Nexus 5k/6k/7k Series Switches - Blade Switches(HP,IBM,DELLFSC) - Cat2940 - Cat2955 - Cat2960 - Cat2960G - Cat3560 - Cat3560E,CAT370E (Dual 10GE) - Cat3750,cat2975GS - Cat4000, 4500 - Cat6500/6800 - Cat5600/6800 - Industrial Ethernet 2000/ 3000 (IE-2000 / 3000) - Metro Ethernet Switching Issues (ME1200,Me2400,ME2600X,ME3400,ME3750,ME4900,ME6500) - Cat4900Series Switches(Cat4948,Cat4900M) - 7600 Unexpected Reboot*QoS over Ethernet on a Router, QoS over HDLC/PPP, and QoS over frame relay.*Hardware Failure when Watchdog timer expires.*IOS High CPU on routers due to processes or interrupts.*Spurious Memory Access/Alignment Errors.*Memory Allocation Failure and product questions related. *Rommon/ Config Register configuration and Failures*Any Problems with logging to Syslog*Password recovery or Password Encryption configuration*NTP (Network Time Protocol) on a Router configuration, questions or failures*ARP (Address Resolution Protocl) related issues*IP Addressing configuration, errors, questions and software failures*Netflow on a Router's Configuration, errors, questions and failures*Access Lists on Routers configuration and failures*IOS/IOS-XE Software Version Selection Assistance, install assistance (ISSU as well) and dealing with boot failures due to Hardware or Software.Trained with the Firewall team on (ASA) for one month. Weniger anzeigen

      • Customer Support Engineer - CISCO TAC

        Jul 2017 - Apr 2019
      • Participant

        Feb 2017 - Jul 2017
    • Phi Science Institute

      Feb 2019 - Jan 2020
      Researcher

      Applied and Innovation Research Program (PAIR) implemented by Phi with the support of the Kingdom of the Netherlands.Phi Science Institute’s project aims to produce a program that empowers Jordan’s youth through applied scientific research and innovation. Phi Applied and Innovative Research (PAIR) project fixates on research and innovation, in which young researchers and innovators gather and form multi-disciplinary research groups to learn, experiment, and apply their knowledge in research and innovation to turn their ideas into tangible products and prototypes. The project integrates applied scientific research with innovation and entrepreneurship. It aims to build a scientific community from young researchers and entrepreneurs from all over Jordan who can use science as a tool to build scientifically-based businesses. Weniger anzeigen

    • Maternity leave

      Apr 2020 - now
      Computer Engineer
  • Licenses & Certifications

    • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

      Cisco
      Dec 2017
      View certificate certificate
    • Cisco Certified Network Associate Security (CCNA Security)

      Cisco
      May 2018
      View certificate certificate
  • Honors & Awards

    • Awarded to Lujayn AlDabbas
      The 10th National Technology Parade German Jordanian University May 2017 Second place in the smart technologies theme for the project "Smart Wireless Coach Assistant for the Olympic Sport of Fencing" on 4th May,2017
  • Volunteer Experience

    • Student Branch Chairwoman

      Issued by IEEE on Sept 2014
      IEEEAssociated with Lujayn AlDabbas
    • WIE Student Branch Vice Chairwoman

      Issued by IEEE on Nov 2012
      IEEEAssociated with Lujayn AlDabbas
    • Member

      Issued by PERC " PSUT Electronics & Robotics Club" on Oct 2012
      PERC " PSUT Electronics & Robotics Club"Associated with Lujayn AlDabbas
    • Student Club co-founder (Antares Astronomy Club)

      Issued by Princess Sumaya University for Technology on Sept 2015
      Princess Sumaya University for TechnologyAssociated with Lujayn AlDabbas
    • Speaker, Organiser

      Issued by PSUT, US Embassy on Sept 2014
      PSUT, US EmbassyAssociated with Lujayn AlDabbas
    • Speaker

      Issued by Erasmus+ program/ European Union on Jul 2015
      Erasmus+ program/ European UnionAssociated with Lujayn AlDabbas