Andrew W. Martenet, MBA

Experience

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  AT&T Bell Labs Western Electric

  Jun 1985 - Jan 1998

  Member of the Technical Staff Engineering Production

  Small Batch Factory Products Manager responsible for meeting customer orders and margin via Warehouse, Order Fulfillment, Inbound/Outbound processing, Inventory management, Kitting and assembly, Test, Quality Assurance, Asset management, Inventory control, Purchasing, Service Level Agreements, Return Material, Root Cause, Performance, Dashboard status, financials, Cost of Goods Sold, etc. Process improvement included the Development of Methods and Procedures and Standard Operating Procedures required for ISO 9000 Certification. Quality Records, ISO Audits, Trained staff, etc. Document what you do; do what you document. As Product Manager, supported 3 direct reports, domestic and international hardware and software sales over $100M, factory production and vendor commitments with a $17M net Margin.The Database Application product line included Advanced Business Service Development, working on a first generic Unix ++ fault tolerant hardware platform. Included Waterfall and Agile/Scrum process methodology for Prototype Service, Feature, and Generic Releases per subsequent load-lines and acceptance. As part of this multi-year program I rotated for two years to NJ as Service Development Team Lead, responsible for the Service Development requirements, verification, deployment, and performance Show less

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  HydraSeal, Inc.

  Mar 1986 - now

  Owner

  HydraSeal, Inc.,I started HydraSeal, Inc., based on reverse engineering and manufacturing aftermarket replacement part kits for Hydraulic equipment (e.g., Cylinders), and evolved into staging telecommunication equipment (router, switch, modem, etc.,). That is, a Managed Kitting Services for the sourcing, inventory, assembly, configuration, of components into Service Ready Tested/Verified, Installable custom packaged units, warehoused with as-built Tier 2 support documentation ready to go for same day delivery. Since 2014 this company depicts my contracting work.+ 2015-2016 Government Transition to a Unified Communication Managed Service Solution. Site Survey, SOP, phone number portability, IP phone, verify, document, user acceptance test and support.+ 2014-2015 Software Business Analysts to capture, consolidate, and communicate, document, needs, features and requirements to fulfillment organization (e.g., Vendor IT, Internal Development, etc.) + 2008-2014 Managed Service Transformation Kitting; Purchasing, Staging, Shipping, Change Control, Image, Rack/Stack, Configure, Test/Verify quality installable package units e.g., modem, router, switch, firewall, server, printer etc., and As-Built documentation for Tier 1-2 support. Show less

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  AT&T

  Jan 1998 - Jul 2007

  Led crafting RFP solution design, development, implementation and operations plans, ageements, and costs.These Solutions included the application and infrastructure design and development, Operations, Adminstration, Maintenance, MACDs, SLAs, etc. for a Custom Managed Outsourced Service. The scope of these efforts included the transition of customer’s with multiple sub-customer's, thousands of sites, multiple data centers, etc. to a transformed state (e.g. Transport, WAN/LAN, OAM, MACDS, Billing)Opportunities include: Department of Justice Unified Network, Federal Reserve Board, and US Postal Service. These multi-year opportunities valued in the Millions. The Department of Justice win was valued at over $1M per week for 5 years. Show less Led lifecycle engineering project implementation with responsibility for SOW, price, commitment, design, provisioning, procurement, implementation, acceptance, delivery, and billing for retail banking Voice and Data projects; 2,500 locations; inside wiring, routers, switches, cash machines, PBX, voicemail, Data Center, etc.. Support Manager for 8 engineers. As the Special Projects Director led the DMZ Implementation upgrade, migrated the Internet Data Center WEB hosting point of presence in Chicago to Columbus OH. Successfully migrated key bank server applications. Project-manage the IBM/AT&T infrastructure build out and Bank OSS application Agile/Scrum Service Development, Test, Acceptance SDLC. Show less As AT&T Solutions, Inc., IT Corporate Transformation Director built and led the team associated with the Transformation of Datacenters, Call centers, and 400 corporate locations. Transformation encompassed taking Bank Data and Voice services from a legacy Private FR & Nortel WAN-LAN network and upgrading to a Public FR, Cisco WAN-LAN, Avaya PBX, AT&T managed care network,as part of the Bank's pre-Y2K Outsourcing initiative.I was responsible for building and leading a diverse team (e.g., Nortel, Cisco, Lucent, Sarcom, AT&T engineering, provisioning, acceptance, etc.), developed a common scalable process, Program and Project plan to manage the program to completion before Y2K. Successfully Completed Time & Cost.The program/project management strategy developed was to follow a waterfall/gate process, all internal and external suppliers lining up on gates for site specific timelines and red, yellow, green status. Reoccurring problems followed a Root Cause Analysis process for correction. Vendor management, Supplier Performance, Customer Relationships, Budgets, Contracts, Site Designs, Schematics, Hardware Configurations, Documentation, Site Project Plans, Change Control, Installation, Test, Acceptance, and Turnover to Lifecycle were managed accordingly. Show less

  • Managed Service Solution Architect

    Jun 2003 - Jul 2007

  • Banking Solutions Lifecycle Program Engineering and Special Projects District Manager

    Sept 2000 - May 2003

  • Banking Transformation Program Director

    Jan 1998 - Aug 2000