Rens Ratcliffe

Experience

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  Taste Holdings Limited

  Feb 2011 - May 2012

  New Business Development Manager

  • Responsible for sales of all new and existing Pizza Division stores.• Management of all projects from enquiry to store opening• Responsible for all recruitment channels (web, print media and exogenous)• Responsible for all site selection and candidate approval.• Building and Maintaining Franchise Relationships (Key Accounts)• Responsible for annual budget• Report directly to Managing Director on all property development and project related issues• Reconciliation and management of all project accounts• Responsibility of the projects department as a profit center• Responsible for Project Management of new outlets including site and financial management, according to the standard local and international project management procedures.• Managing projects across all brands.• Managing multiple projects simultaneously.• Liaise with the Managing Director, Operations Manager and Brand Managers on a weekly and ad hoc basis in order to ensure the correct and timeous construction of an outlet.• Liaise with the Training, Operations and Services on an ad hoc basis in order to ensure the correct and timeous coordination of disciplines for the opening of an outlet.• Liaise with the financial department in order to compile project accounts, invoicing and project reconciliation.• Assist with developing, publishing and maintaining intellectual property relating to development.• Assist with the development of new concepts where applicable• Oversee operations nationally and internationally• Negotiate with big property nationals regarding better deals for franchise stores Show less

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  SLICK RESTAURANTS PRIVATE LIMITED

  Aug 2012 - Jun 2016

  General Manager Operations

  • Recruitment and maintenance • Formulation and pursuit of budgets based on KPI’s and group targets.• Full responsibility for P&L and all other forms of performance reporting to group Managing Director.• Administrator of Point Of Sale updates and database.• Responsible for all aspects of Customer Relationship Management.• Personally trained both back-of-house and front-of-house staff.• Responsible for all stock control, ordering, supplier payment, maintenance and banking. Show less

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  KAHVE ROAD

  Nov 2016 - Nov 2018

  Operations Manager