Barbara Sauri, MBA

Experience

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  American Express - TRS

  Jan 2002 - Jan 2011

  Leveraged broad industry knowledge toward directing growth, development, and servicing of global, multinational, and local accounts for MSA business with a large merchant portfolio in Puerto Rico, Panama, Bermuda, and the Caribbean.Demonstrated experience with account management with AMEX, including chargebacks and disputes, promoting superior merchant satisfaction, preventing fraud, and facilitating influential marketing strategies and business results. Strategically steered new client acquisition to the Puerto Rico and Dominican Republic portfolio, including establishing connections and developing relationships with diverse business entities to profitably expand key products and services. Maximized bottom-line performance by driving results-focused servicing of U.S. Virgin Islands and Dominican Republic accounts and support of Puerto Rico CPC portfolio. Continually provided support to the Puerto Rico corporate team.Key Accomplishments:• Proactively led an increase in sales and provided services within the portfolio of accounts.• Increased 50% of total volume by acquiring new accounts and fully developing current portfolio.

  • Account Executive – Global Merchant Services

    Jan 2006 - Jan 2011

  • Account Executive – Global Corporate Services

    Jan 2004 - Jan 2006

  • Service Representative – Global Corporate Services

    Jan 2002 - Jan 2004
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  American Express - TRS

  Dec 2011 - Oct 2024

  Client Manager

  Lead forward-thinking growth, development, and servicing of a global accounts’ portfolio across the region of Puerto Rico and the Caribbean, including driving a commitment to goal-centric efforts. Skillfully manage high-profile global accounts in lodging and auto rental industry. Collaborate with Global Client Group (GCG) and Marketing teams to develop a dynamic communications strategy and brand-specific training based on new policy changes. Built ongoing relationships with internal lines of business. Show less