Experience

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  Hellenic paper manufacturing

  Feb 2018 - Jun 2018

  Sales department supervisor

  HR management and addressing work environment related issues. Sales report and complaints handling. Payroll and weekly schedule export.

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  Media markt hellas

  Nov 2018 - Mar 2021

  Cashier & service employee

  Customer service, Invoice handling, Tax-free documents, Handling of defected products, Handling of online store orders

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  Solidarit

  Aug 2021 - Apr 2022

  Web developer internship

  WordPress website building.Collaboration with project managers and developers.Modernization of websites' data bases.

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  Deloitte

  Apr 2022 - Nov 2023

  Salesforce Tester for a Motor Company international project.Collaborated within stakeholders and Product Owners to refinerequirements, translated those into User Stories, ensuring continuousfeedback and quick adaptation to evolving project needs.Facilitated Sprint Planning sessions, refining and prioritizing theproduct backlog to maximize team productivity.Functional testing to detect defects during development cycle.Organized SIT sessions communicating with all Integration teamsinvolved and POs for each feature testedOrganized and run UAT sessions, showcased Salesforce and SalesCloud to POs/stakeholders, ensuring everything is clear andunderstood before USs were approved deliverables.Implemented Scrum ceremonies, including Daily Standups, SprintReviews, and Sprint Retrospectives, fostering transparentcommunication and continuous improvement.Developed documentation outlining the testing procedures, userstories, and stakeholder/PO information, roles and responsibilitiesand training materials for customer’s Agents and TH usersRegression testing in the production environment post-deploymentGenerated and maintained statistical reports for defects, testingoutcomesKept track of POs’ additional requirements ident Show less

  • Salesforce Consultant

    Jul 2023 - Nov 2023

  • Salesforce Business Analyst

    Apr 2022 - Jul 2023
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  Accenture the netherlands

  Mar 2024 - now

  Salesforce senior analyst