Sandile Nhlengethwa

Experience

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  Sun International

  Feb 2013 - Apr 2014

  -1st and 2nd level fault resolution-user service desk support (BMC Remedy)-wired and wireless network support and maintenance-windows server implementation and management-guest technology technical assistance-database and application management-network security-telecommunications management (PABX, analogue and digital telephones troubleshooting)-network cabling (utp, stp Cat 5e/6)-micros POS terminal (installation, configuration, troubleshooting)-Implementation of customer service strategy-Gaming systems-change management-project management Show less

  • IT Engineer

    Jul 2013 - Apr 2014

  • Learner IT Engineer

    Feb 2013 - Jul 2013
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  KPMG

  May 2014 - Sept 2016

  IT Systems Administrator
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  MTN Swaziland

  Oct 2016 - May 2018

  Revenue Assurance Analyst

  - Monitor revenue streams to ensure accurate processing of data.- Detailed daily investigations of data reconciliations and KPIs to identifyrevenue leakages.- Root cause analysis for complete and accurate assessments of revenue leakages and to ensure corrective actions to address the root causes.- Value-add analysis to support recommendations and business/process change.- Maintain consolidate reports/logs of RA activities.- Lead and actively collaborate with RA team / cross-functional teams todevelop innovative business techniques and models to achieve RA targets and goals.- Participation in specialized teams to perform root cause analysis of potential problems and provide effective resolutions. Show less

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  FNB Swaziland

  Jun 2018 - Jan 2020

  IT Auditor
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  MTN Eswatini

  Feb 2020 - Aug 2023

  Manager: Technology Audit
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  Deutsche Post und DHL

  Aug 2023 - now

  • Information Technology Audit Manager

    Jul 2024 - now

  • Senior Information Technology Auditor

    Aug 2023 - Jun 2024