Matthew Darkins

Experience

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  Cash Converters

  Jan 2001 - Feb 2003

  Asst Manager

  ● Only team member to exceed 100% of target 100% of the time ● Created staff handbook and training program ● Reduced inventory. Increased site security ● Created off-site sales outlets ● Generated substantial sales in new markets

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  Seton UK, Banbury

  Feb 2003 - May 2004

  Sales/ Account Management

  ● Only team member to exceed 100% of sales target 100% of the time ● Promoted to account management support. Expediting orders and controlling inventory

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  Gamestation

  May 2004 - Feb 2007

  Store Manager

  ● Won National sales competition, open to 290 stores. Achieved at store with minimal floor space● Moved store from bottom to top sales in area using innovative merchandising and POS material● Health & safety audit rating up from 45% to 100% ● Reduced staff turnover to zero through training and motivational techniques● Reduced Inventory ● Opened new markets, substantially increasing sales by coordinating internal and field events with key suppliers

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  Agilysys

  Feb 2007 - Aug 2007

  Team Leader

  ● Reorganized the entire department to increase efficiency, communication and staff moral ● Installed new processes to increase accuracy of work output, Thus decreasing the complaint and compensation rate by 93.1% ● Created a company first absence management programme ● Designed a staff development programme to install team coaches and individual mentors● Aided in the installation of disciplinary procedures ● Retrained existing staff to higher standards and recruited high quality staff ● Analysed all processes for continuous improvement● Attended Field customer servicing appointments Show less

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  Daniels Healthcare Ltd

  Aug 2007 - Jul 2008

  Senior Sales

  ● Business to Business sales● Successfully gained new contracts in previously untapped markets. ● Discovered new markets for company specific products● Outsold production capabilities to existing customer base● Resolved long standing customer service issues through regular interface● Reorganized database system ● Promoted new products to existing clients and used them to gain new business

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  Medicare Systems

  Aug 2008 - Jul 2010

  Office Manager

  ● Business to business sales selling nurse call systems● Increased turnover through business development, lead generation, market retention techniques, designing & implementing direct marketing, generating and closing sales leads both by phone and in the field● Responsible for a team of 5.● Organizing and attending trade exhibitions.● Managed all administration, establishing database, whilst improving customer service, sales procedures and inventory control procedures● Managed relationships that I gained with new groups such as BUPA, Care South and Southern Cross. Show less

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  Budget Batteries

  Jul 2010 - Oct 2013

  Account Manager

  ● Increased monthly revenue of customer base by up to 400% whilst achieving personal targets consistently.● Office and field based business development● Responsibly of dealing with all initial sales leads and customer services issues for the entire business enquiries department.● Regular exhibitions and networking events attended● Successfully grew committed future orders to a record high● Prepared and carried out training with wholesale partners● Managed mutually beneficial business with suppliers● Identified as an important representative for worldwide manufacturers Show less

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  Dorset Echo

  Nov 2013 - Nov 2014

  Media Sales Consultant

  * As part of a two-person team we were the only team to hit target 100% of the time.* Praised for advertisement features at board level.* Revamped advert design within the paper to win new business.* Daily Field Visits.* Account manager consultative attitude regained many lost clients.* 150% up three consecutive months for new clients sold to.* Created forward planning model to encourage series bookings.* Successfully penetrated competitions flagship area and won several new clients. Show less

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  Voip Unlimited

  Nov 2014 - Nov 2016

  Account Manager

  My role was very varied. Working in a team of 4 internal account managers whilst actively looking for re-sellers in the telecoms market. As a senior Internal account manager I am tasked to be the network adviser alongside the channel in order to close high end customers. Working with a partner database of approx. 450 selling SIP and VoIP through to FTTC to Gigabit Ethernet circuits. I worked with Enterprise level customers through to local businesses.

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  Ebit Business Solutions Ltd

  Nov 2016 - Nov 2017

  Business Development Executive

  Ebit Business Solutions are an award-winning procurement consultancy with a proven track record in delivering cost savings and generating revenue. 2016 saw the launch of Aderes, our very own contracts database. Managing contracts is never usually the most pressing priority within any business but managing contracts effectively will add significant benefit whilst improving governance. As with any Cloud based system, functionality, user experience, adoption rates and ultimately ROI are key… Aderes covers all of these bases and an a lot more. In Brief Aderes offers:• Proactively manage and store contracts in one secure location • Visibility on which contracts are due to expire, are in notice period or have fallen into those dreaded out of contract default rates• Ebit to benchmark all contracts so that real savings can be made by using our huge benchmark database. • Complete governance• Full visibility on internal departments that pose the largest risk Show less

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  Pathway Alarms

  Nov 2017 - Nov 2018

  Alarm engineer

  As a field engineer my role was varied and a wide skill set has been gained working over a large portfolio of services.In each of the below disciplines I have been autonomously working to install, service and maintain system.Warden Call: focused on Tynetec and Tunstall warden call both stand alone as well as combined with door entry.Door Entry: Fully trained on NEON as well as Tyentec door entry systems. This includes legacy systems.Access control: KMS and PAC fob access control systems Nurse call Systems: Experience in SAS, Intercall, Medicare Systems and Courtney ThorneCCTV: HIK Vision domestic and business CCTV installations alongside service visits for fault finding. Show less

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  South Coast Alarms

  Nov 2018 - Mar 2020

  Engineer

  As a multi discipline engineer I work fulfilling both service and install requirements of a growing portfolio of products.Ranging from legacy intruder alarms, door entry systems right through to new to market bespoke solutions I am able to call upon a methodical approach to overcome any challenges faced in a wide variety of services.

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  Unique Fire and Security Ltd

  Mar 2020 - Apr 2022

  Service, install and survey Engineer
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  Marlowe Fire & Security

  Apr 2022 - Apr 2024

  • Regional Service Manager

    Jul 2023 - Apr 2024

  • Lead Engineer

    Oct 2022 - Apr 2024

  • Service Engineer

    Apr 2022 - Oct 2022
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  Trinity Fire & Security Systems

  Apr 2024 - now

  Guiding a team of Regional Service Managers to success in the Southwest of England.

  • Service Manager

    Nov 2024 - now

  • Regional Service Manager

    Apr 2024 - Nov 2024