
Jeffrey Blanchard
Facilities Manager

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About me
Senior Operations Manager at SWA Services Group, Inc.
Education

University of California, Berkeley
-Certificate Facilities Management
University of California, Davis
-Certificate Hazardous Materials Management
Experience

Varian Associates
Jan 1993 - Jan 1997Facilities Manager• Relocated $60M/75,000sf business from Santa Clara to Palo Alto. Managed the project from feasibility study through planning, design, construction and move in. The $3.5M project was completed on schedule and met budget. Reduction of square footage and associated expenses saved Corporation $1.4M/Yr. Received a management award for exceptional results.• Responsible for business unit real estate holdings. Developed strategy to market and sublease excess square footage. Subleased spaces ranging from 3,000sq.ft. To 100,000sq.ft. Assisted in leasing space for off site sales and service locations. Acted as liaison between CPI and their landlords to resolve tenant and property owner issues.• Participated on facilities divestiture team. The team was tasked with identifying all the Palo Alto site facility related issues arising from the divestiture of Varian’s Electron Device Businesses to Communications & Power Industries (CPI). I helped to develop a facilities organization and operational budget for the 450,000sq.ft. CPI campus. I was also involved in identifying the facilities related projects required for the physical separation of the Varian and CPI buildings. Responsible for building security, maintenance, janitorial, landscaping, food service and telecommunications. • Accountable for $2.5M facility operations budget.• Initiated an ergonomics team. The team developed and presented ergonomic training classes for office and assembly employees. Emphasis was placed on providing employees with a basic understanding of proper workstation setup. Improvements were made to the employees work areas based on their input. This approach of education and follow up successfully reduced the number of ergonomic related injuries.• Reduced the number of OSHA recordable accidents and lost work days related to industrial accidents. This was accomplished by increasing employee safety awareness and rewarding employees for achieving a positive safety record. Show less

Communications & Power Industries
Jan 1997 - Feb 1998Facilities Project ManagerManaged facilities construction projects, rearrangements, and moves with responsibility for the sublet of excess real estate and for the management of the SATCOM division's safety program.

Creative Labs
Feb 1998 - Apr 2009Senior Facility & Security ManagerWorldwide leader in digital entertainment products, training and customer service for the personal computer and the Internet.• Led all aspects of facilities management and operations including real estate, facilities planning, construction, operations, maintenance, shipping and receiving, mail, courier, and security services for multiple facilities totaling 230,000 sq. ft.• Selected and managed full-service maintenance vendors for landscaping, electrical, mechanical, HVAC, janitorial services and security services.• Implemented a facility work order system that facilitated customer work orders, tracked work requests and provided feedback to measure and improve customer service responses. • Spearheaded the launch of an HVAC replacement program for the corporate headquarters facility; planned all phases of the project including analyzing current system efficiencies and designing a plan to replace the equipment over time based on ROI.• Adopted LEED Existing Building rating system to measure, analyze and improve facility efficiency and sustainability. • Managed a budget of $5 million, leading the proactive management of relevant costs and expenses, driving cost reduction initiatives across the organization.• Key member of Operations Management Team with strategic input into future business model direction including purchasing management, contract negotiations, cost reductions and best practices implementation.• Cultivated strong relationship management across all business functions (IT, Finance, Legal, Operations, HR and Executive Management) to achieve desired results in a cost-conscientious environment.• Initiated a highly successful strategic space planning process, analyzing requirements that enabled productive space allocations resulting in improved department adjacencies, reduction in moves and improved overall communications and morale. Show less

Alaris Business Centers
May 2011 - Sept 2011Director of OperationsProvides a state-of-the-art Class A office setting to meet small business needs, for multiple full service executive office suite locations, consisting of 50K sq. ft. each, servicing 70+ clients.• Negotiated and executed client service agreements for executive suites, agreements from $3,000 to $50,000 for 70+ clients. • Managed numerous client billing processes, including invoicing and collecting accounts from customers on a monthly basis • Analyze data (using MS Excel Spreadsheets) to manage the business and identify revenue opportunities, employee efficiencies and eliminate expenditure waste.• Supervised client support services, including receptionists and support vendors (PT, FT and Contractual). Show less

SWA Services Group, Inc.
Apr 2014 - nowSenior Operations ManagerProvide an innovative and passionate approach to facilities services, continuously exceeding customer expectations, by delivering an optimal balance of quality, dependability and environmental responsibility to government municipalities, Office, light industrial and fitness facilities in Silicon Valley. • Manage commercial accounts for multiple sites and customers (throughout the Bay Area) by building relationships with clients, ensuring the team is meeting customer expectations, while improving efficiencies, balancing the budget and eliminating waste.• Supervise, plan, organize, assign, prioritize, motivate, review and evaluate a staff (PT / FT / Contractual) of 50 employees (including 1 Manager and 2 supervisors) focused on improved performance.• Develop, plan, initiate and administer operations with tactical planning, including technical direction for accounts teams.• Prepare, manage and administer multiple budgets including monitoring and approving contracts, procurement activities and expenditures (ie: labor, materials and equipment) needed to support function-specific and multi-account locations.• Recruit, interview and hire new employees to ensure all customer accounts are appropriately and efficiently staffed.• Inspect and analyze systems, identify risks and opportunities, engage stakeholders and implement action plans that support sustainability, performance and efficiency goals.• Oversee the development, review and implementation of programs, policies and procedures including training and compliance with applicable building / safety codes and regulations. Show less
Licenses & Certifications

Certified Facility Manager
International Facility Management Association
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