Tom Semeniuk

Experience

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  Office Depot

  Aug 2005 - Oct 2008

  Key Carrying/Tech Manager

  -Achieve store established goals for planned sales and profit.-Encourage and provide a strong customer service environment by ensuring every customer is greeted and offered assistance as needed.

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  HIMSS

  Dec 2008 - Dec 2018

  -Designed, project managed, & implemented the migration from Exchange 2010 to Exchange 2016 with little to no impact to staff.-Refreshed and standardized the network/system's for all locations. Domestic and International-Assisted with the upgrade and/or migration all internal systems away from Windows 2000, 2003, 2008. Assisted with the implementation of server standards and hardening.-Remediated security vulnerabilities to comply with organizational goals. -Implement and support the network of the HIMSS Interoperability Showcase during the global conference. Show less -Manage Avaya IP & Digital based phone system (ACMCM & ASA Ver. 6.0). This includes voice mail and call accounting/tracking (eCAS VeraSmart Ver. 10)-Monitor network/system security (Symantec Endpoint Manager Ver.12.1) and respond to all threats. Build policies & exclusions for the business. -Maintain/Create custom company images through the use of Windows Deployment Services and the Deployment Workbench.-Work in conjunction with and as an escalation point for the service desk analyst team to resolve/address technical issues/requests.-Assist the system engineering team on projects and routine maintenance.-Support for the exposition & conference management systems (Expocad & a2zInc). This includes attending conference as IT support and assisting with on-site booth selection.-Exposure to VMware & Cisco UCS environment.-Lead the implementation of a new office infrastructure. Show less -Investigate and resolve computer software and hardware related problems of users.-Educate/Train HIMSS staff as how to access/use their computer workstation and shared applications/devices that are available via the network.-Maintain the HIMSS IT SLA (Service Level Agreement) monthly performance goal of 99%.-Replaced out-of-date imaging software (Ghost 11) with a network bootable image deployment system (Windows Deployment Server). In addition, created and maintained desktop/laptop images on a quarterly bases. This includes patches, driver updates, and performance tweaking-Upgraded and deployed the Symantec Endpoint Protection Manager. This includes monitoring, hardening, and responding to security threats on all connected endpoints.-Customize, deploy, and maintain company software with the Numara Deployment System. Created automated install and uninstall scripts. Show less

  • Sr. Systems Engineer

    Jan 2017 - Dec 2018

  • Systems Engineer, IT

    Jul 2014 - Jan 2017

  • Lead Infrastructure Specialist, IT

    Jan 2012 - Jun 2014

  • Service Desk Analyst, IT

    Dec 2008 - Jan 2012
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  Echo Global Logistics

  Jan 2019 - now

  Sr. Systems Engineer

  -Implemented VMWare infrastructure and assisted with the migration of +1700 virtual machines and +60 UCS hosts from Hyper-V to VMware. Enhanced infrastructure stability, speed, and uptime.-Suggested enhancements and redesigned Active Directory structure to ensure stability and security.-Designed and implemented VMWare Horizon VDI infrastructure to enhance security and separate production from development.-Assisted with implantation of a patching procedure to keep systems at current patch levels.-Designed a highly available enterprise email relay solution for all of Echo’s internal systems.-Mentored Jr. teammates on various technical projects. Show less