Ronald Swoope

Experience

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  McDonald's

  May 2018 - now

  Supervisor

  - Supervised daily operations of a high-volume of 5 McDonald's restaurants, ensuring compliance with company standards, policies, and procedures.- Led a team of 200 employees, including crew members, shift managers, and kitchen staff, through effective communication, training, and performance management.- Maintained strict quality control measures for food preparation, service, and cleanliness, resulting in consistently high customer satisfaction scores and compliance with health and safety regulations.- Managed inventory levels, conducted regular audits, and implemented inventory control measures to minimize waste and control costs while ensuring adequate supply levels.-Provided hands-on support in various roles as needed, including cashier, cook, and customer service representative, to ensure smooth operations and exceptional service delivery. Show less

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  Pittsburgh Public Schools

  Aug 2019 - Jul 2023

  Administrative Assistant

  As a Student Worker for the Pittsburgh Public Schools District I had a huge role in the District such as-Holding Large gatherings of 200+ in attendance-Working Alongside with the Principal and the Superintendent -Yearly recruitment for the Pittsburgh School for Creative And Performing Arts.-Answer phones for General Public and Admission-Work alongside with Public Safety officials-Public Transportation/Private Transportation Duty

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  The Pittsburgh Promise

  Jun 2021 - Jun 2023

  Promise Ambassador

  Raise awareness among students about the opportunity to receive a Promise Scholarship. Attend college/trade school tours and share this information with peers.Support seniors in completing The Promise scholarship application online.Inform students about post-secondary optionsInform students about FASFA and PHEAA.Conduct Promise presentations in schools and at community events Represent The Pittsburgh Promise in the community. Getting post secondary education options to students across the Pittsburgh Public Schools. Show less

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  Indiana University of Pennsylvania Student Billing Office.

  Jan 2024 - now

  Student Worker

  - Student Service - Answering Phones - Assisting Customers at front Desk- Assisting Staff with Projects and updating records- Filing - FASFA / PHEAA/ Aid