Andres Suarez

Experience

• 

  Panalpina

  Dec 2006 - Mar 2009

  Area Claims & Insurance Manager

  Receive claims for lost, damaged, destroyed or delayed cargo from Northern American customers.Commence investigation into the losses, coordinating with company's business unit managers.Commence Recovery Actions against underlying cargo carriers for indemnification.Pursue insurance recovery for such claims and review claim files with external claims handlers.Enforce standard operating procedures regarding cargo claims and insurance. Assume active role in the sales and management of North America shipper's interest cargo insurance program.Assist in the disposition of abandoned freight.Provide professional loss prevention, risk management and underwriting advice. Show less

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  Panalpina

  Oct 2009 - Oct 2015

  - Responsible for leading 5 Customer Service Agents. - Operate and Execute core processes of the department.- Assist in the implementation of new Operation LCL process.- Ensure proper raining and education of the deaprtment staff and procure cross-training.- Monitor vedor compliance.- Review service contracts Worked on the ocean export LCL Documentation department, ocean export FCL Booking department and the Cargo Center. Assisted as instrumental member to prepare ducumentation and obtain booking confirmations.Reponsible for providing loading instructions to the CFS.Responsible for releasing shipments with customs. Obtained dcuments from shippers and vessel operators, approve and ensure timely payment of due charges to carriers and vendors.Opened ocean import files.Sent arrival notifications to Business Units.Validated carrier rates.Worked on Ocean FCL import documentation from A-Z.

  • Team Leader LCL Imports

    Sept 2012 - Oct 2015

  • International Exchange Participant

    Sept 2013 - Dec 2013

  • FCL Customer Service Agent

    Oct 2009 - Oct 2012
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  Kuehne+Nagel

  Oct 2015 - now

  Professional responsible for growing the beverage logistics business solution at Kuehne & Nagel for Miami and the South East Area.

  • VinLog Operational Logistics Manager

    Dec 2021 - now

  • Customer Care Supervisor

    Mar 2021 - Dec 2021

  • Ocean Imports Coordinator

    Oct 2015 - Mar 2021