Thandeka Gigaba

Experience

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  Social development services

  Mar 2014 - Feb 2015

  Administration, reception,switchboard services (volunteering)

  HANDLING CORRESPONDANCE, FILING OF FILES,FAXING & EMAILING.PHOTOCOPYING FILE FOR SOCIAL WORKERS COURT ORDERS.OPENING & CLOSING CLIENT’S FILES.TRANSFERRING & RECEIVING INTERNAL AND EXTERNAL PHONE CALLSATTENDING PROGRAMMES WITH SOCIAL WORKERS AT DIFFERENT SCHOOL TOTALK ABOUT SOCIAL ILLNESS BEHAVIOURAL AND SUBSTANCE ABUSE ISSUES. DOING TRANSPORT TRIPSHEET UPDATING THE LOG BOOK FOR EMPLOYEES.

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  South african social security agency (sassa)

  Mar 2015 - Mar 2016

  Grant Administrator

  ISSUING LETTERS OF AWARD FOR APPROVED AND REJECTED GRANTS TO CLIENTS.BATCHING ALL FILES FOR SKYNET DELIVERY.PROVIDE CUSTOMER CARE HELP DESK/ ENQUIRIES.COMPILING GRANTS STATISTICS OF APPLICATION DONE AT THE END OF EACH MONTH. ATTENDING TO CLIENTS WITH SOCIAL GRANT QUERIES. QUEUE WALKING AT THE OFFICE. DIRECTING CLIENT TO THE RELEVANT QUEUE. DOCUMENT CHECKING FOR RECONSTRUCTION PROJECT.MAKING COPIES OF DOCUMENTS FOR APPLICATION PROCESS.POST VERIFICATION QUALITY ASSURANCE OF ALL FILES AT THE OFFICE TO ENSURE 100% QUALITY WORK.RECONSTRUCTION DOING UP DATE REVIEWS FOR CLIENTS.DISABILITY MANAGEMENT UNIT (DMU).FOSTER CARE GRANT REVIEW.SOCIAL RELIEF OF DISTRESS (SRD) REFERRAL TO SOCIAL WORKER IF A CLIENT WANT A VOUCHER OR THEY ARE INVOLVE IN FIRE DISASTER A CLIENT IS OFFERED SRD. INTERNAL RECONSIDERATION MECHANISM (IRM) IT IS WHEN A CLIENTS OUTCOME HAS BEEN REJECTED SHE OR HE MAY DO AN APPEAL OF THE DECISION THAT WAS MADE.DATA BASE OF VARIOUS TEMPLATES. PHONING CLIENTS FOR OUTCOME OF SRD. DOING THE WHOLE PROCESS OF ENROLMENT AND REPLACEMENT OF CARDS Show less

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  Coastal kzn tvet college swinton campus

  Jun 2016 - Sept 2017

  Human Resource Assistant

  ISSUING PAYSLIP TO EMPLOYEES.ISSUING LEAVE FORMS TO EMPLOYEES.FILING OF CAPTURED LEAVE FORMS OF LECTURERS AND STAFF. MONITORING OF TIME BOOK REGISTERS IN THE MORNING OF LECTURERS,STAFF,INTERN STUDENT.LEAVE AUDITS UPDATING OF STAFF.PHOTOCOPYING STAFF LEAVE FORMS.FILING PERSONAL INFORMATION OF LECTURERS AND STAFF.LEAVE AUDITS UPDATING SPREEDSHEET OF EMPLOYEES.PHOTOCOPYING STAFF LEAVE FORMS THAT ARE CAPTURERED.ISSUING OUTSTANDING LETTERS OF LEAVE FORMS FOR EMPLOYEES (WHO NEED TO SUBMIT OUTSTANDING LEAVE FORM).FILING ALPHABETIC ORDER.RECEIVING (EPMDS) FROM EMPLOYEES AND FILING IT.WRITING THE NAMES IN THE REGISTER BOOK EVERY THURSDAY FOR THE WHOLE WEEK. Show less

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  MULTISURE CORPORATION

  Sept 2017 - Sept 2019

  Receptionist ADMINISTRATOR

  WELCOMING VISITORS AND ASSISTING AGENT WITH THE APPLICATION FORMDATA CAPTURING APPLICATION FORM OF CLIENT FROM THE AGENTSCONFIRMING CLIENTS IF THEY HAVE TAKEN THE POLICYTAKING INCOMING CALLS FROM HEAD OFFICE AND TRANSFERRING CALLS TO IC MEMBERSCAPTURING THE PAYMENTS OF CLIENTS IN THE SYSTEM EVERY MONTH

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  Pick n Pay

  Oct 2019 - Sept 2020

  Human Resource Assistant

  • PAYROLL • LEAVE APPLICATIONS • INDUCTION• RECRUITMENT AND SELECTION• DATA CAPTURING• ORGANISE INDUCTION FOR NEW EMPLOYEES• MAINTAIN HR FILING SYSTEM• ER RELATED ISSUES• SCHEDULE APPOINTMENTS ( FINANCE AND HR)• COMPILING IR REPORT• ORGANISING CONFERENCE AND MEETING ROOM BOOKINGS• DEAL WITH QUERIES FROM THE PUBLIC AND CUSTOMERS• UNIFORM INVENTORY CHECKS• WEEKLY AND MONTHLY REPORT• PROTEA INITIATIVES ORGANISE TEAM BUILDING ACTIVITIES• ORGANIZING OF EVENTS • PREPARE CORRESPONDENCE AND DOCUMENTS• ARRANGE VENUES FOR INTERVIEW Show less

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  Statistics South Africa

  Dec 2021 - Apr 2022

  Field Operation officer

  Coordination and management of fieldwork activities during training, Publicity and data collection within districtUse maps to identify the boundaries of the areas within district Monitor the progress of the fieldworkers and make follow ups where they are lagging behind Assist with stakeholders engagement and fieldworker Recruitment and payroll Conduct training of fieldworkers, Cati clerk enumerators and fieldwork supervisors on census 2022 methodologies, processes and procedures Sign off work completed for fieldworker supervisor and fieldworker at the end of enumeration Issue all specified materials during the training and data collection, update field logistics system Follow up on refusals Assist fieldworkers and fieldworkers supervisor with admin, logistics, technical support and intervene Show less

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  Moorlands Primary School

  Mar 2023 - Sept 2023

  Education Assistant

  Provide support to the teacher Typing photocopying Distribution of teaching materials Capturing of data, filing, record keeping Learning and ensure that teaching materials are available and ready for use Doing remedial class for learners who have challenges with English and Mathematics

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  Clydesdale Personnel Management

  Mar 2024 - now

  Human Resources Assistant

  AdministrationPerformance management during probationary period Monthly reviews Induction Issuing of new employee contract and job description Maintaining HR Filing system CCMA assisting with labour ccma cases, to run with labour on sites casesDoing KPAs for every employeeDisciplinaries and warnings, counseling compile a report spreedsheet Issuing payslip to employees UI19 form completions for the department of Labour Organizing appointments and scheduling meetings Recruitment Employee compliance, updating employee information Pastel sage System Provide support with the employee self service portal (ESS) Show less