Ravinder Singh Mangat

Experience

• 

  TECHNOAVIA

  Nov 2019 - now

  Sales Manager

  Key Responsibilities:-Sales Forecasting and Performance Analysis: Analyzing historical sales data and market trends to develop sales forecasts and growth strategies aligned with key performance indicators (KPIs).Key Account Management and Inquiry Handling: Identifying, profiling, and managing key client accounts. Prioritizing and efficiently addressing client inquiries, ensuring timely and effective communication.Competitive Market Analysis: Conducting comprehensive market research to identify key competitors, analyze their product offerings, pricing strategies, and market presence.Client Consultation and Solution Development: Proactively engaging with clients to understand their specific needs and providing tailored product/service solutions.Sales Pipeline Management and Reporting: Monitoring and managing the sales pipeline, generating monthly and quarterly reports to track progress and identify areas for improvement.Negotiation and Contract Closure: Leading negotiations with clients on pricing, product specifications, and delivery terms to secure profitable contracts.Customer Relationship Management (CRM) Database Management: Maintaining and updating the CRM database to ensure accurate and accessible client information for effective relationship management and sales tracking.Up-selling and Cross-selling Opportunity Identification: Analyzing existing client data to identify and capitalize on opportunities for up-selling and cross-selling relevant products/services.Client Issue Resolution and Complaint Management: Addressing client complaints and resolving issues promptly and effectively to maintain client satisfaction.Accounts Receivable Management: Proactively monitoring and following up on outstanding receivables to ensure timely payment and minimize financial risk. Show less