Imran Nazrul

Experience

• 

  Taj Hotels Resorts and Palaces,

  Apr 2006 - Nov 2007

  Food & Beverage Associates

  Responsibilities:-• Checking restaurant set-up & maintenance issues.• Maintaining hygiene as per standards set.• Checking grooming standards of subordinates.• Order taking & up-selling of menu items & beverages.• Cashiering & posting of bills in Shawman.• Taking inventory & making requisitions of items required for the outlet.• Conducting briefing for subordinates.• Taking orders.• Checking of GSTS(Guest Service Tracking System).• Checking of Customer Feedback.• Handling of Guest Complain.• Checking of CIS (Customer Information System)• Setting up Bar during Banquet function.• Checking of DBR (Daily Business Report)• Taking Briefing• Checking Single window which includes as follows:-a) House Count b)Room Count c)Daily Budget d)VIP e)Function of the Dayf) Upselling of product g) programme of the evening g)Requisition h)Complaint i) CIS Slip j) Promotion of food & beverage of the day.Achievements• Awarded The Star of the Month for the month of December,2006 for my consistent performance at work at Taj Holiday Village, Goa . • Successfully completed different training programmes at Taj Holiday Village, Goa:-A. Body LanguageB. Fire FightingC. Handling of Guest Complaints.D. Attended Wine Training Class by French Sommelier Mr. Thomas Sauzet.E. Attended Cocktail Class by Italian Bar Tender Mr. Gian Carlo Manchino.F. Attended Cigar class by Italian Bar Tender Mr.Gian Carlo Manchino Show less

• 

  Giriraj Nursery Private LTD, Tryat101 Restaurant

  Dec 2009 - Dec 2011

  Restaurant Captain

  Responsibilities:-• To look after the pre-opening assignment of the Bar.• To assist in the selection of cutlery, crockery and glassware’s.• To assist in planning for future operation.• To trained new colleagues.• Checking Restaurant setup and maintenance issues.• Maintaining hygiene as per the standards set.• Checking grooming standards of subordinates.• Organizing party.• Cashiering & settling of bills.• Keep records of inventory & making requisition of items required for the outlet.• Conducting briefing for the subordinates.• Taking orders.• Checking guest feedback.• Handling of guest complaint.• Making duty Rota.• Cash depositing.• Taking Reservation.• Discussing of standards Operating Procedure.• Making of Daily Budget sheet.• Sending sales report as per the standard follows. Show less

• 

  Paris Group Food Vision LLC

  May 2011 - Apr 2015

  Food & Beverage Supervisor

  Responsibilities:-• Directly report to Restaurant Manager.• Checking of restaurant set up and maintenance issue.• Maintaining hygiene as per the standard.• Checking grooming standards of subordinates.• Making duty roaster and check with manager.• Making duty allocation• Taking Briefing.• Cashiering and settling of bills.• Responsible for taking inventory and making requisition of items required for the outlet.• Taking on the job training of new staff.• Keep updates of job knowledge by taking training.• Handling of Guest complaint.• Check of Guest feedback.• Responsible for Mystery Audit.• Assisting Hostess,Waiter, Head Waiter, Bar Tender and work with Manager in line.• Suggestive selling to need guest satisfaction.• Up selling 1. to check with kitchen staff stock are not moving, to sell , 2.Side orders.• Achieving budget of the Restaurant.• Cost Control 1.Control Of Wastage ( by giving training to staff ) 2.update knowledge 3.Control over of punching of wrong order 4.Handling of cutlery, crockery and glassware 5.Handling of utensils and machine 6. Control in requisition.• Planning , Organizing.• Preparing and completing action plans:- 1.Implementing production 2.Productivity 3.Quality 4.Guest Service Standard 5.Identifying trendz 6.Determining system improvement 7.Implementing changes 8.Face daily challenge .• Estimate food cost and profit.• Maintain ambience by controlling lighting, background music, linen service, glassware dinnerware and utensil quality and placement, monitoring food presentation and service.• Enhances department and organization , reputation by accepting ownership for accomplishing new and different request, exploring ownership oppurtunities to add value to job accomplishment.• Cash depositing.• Sending sales report as per the standard follows. Show less

• 

  Gastronomica ME

  May 2015 - now

  Responsibilities:-• Directly report to Restaurant Manager.• Checking of restaurant set up and maintenance issue.• Maintaining hygiene as per the standard.• Checking grooming standards of subordinates.• Making duty roaster and check with manager.• Making duty allocation• Taking Briefing.• Cashiering and settling of bills.• Responsible for taking inventory and making requisition of items required for the outlet.• Taking on the job training of new staff.• Keep updates of job knowledge by taking training.• Handling of Guest complaint.• Check of Guest feedback.• Responsible for Mystery Audit.• Assisting Hostess,Waiter, Head Waiter, Bar Tender and work with Manager in line.• Suggestive selling to need guest satisfaction.• Up selling 1. to check with kitchen staff stock are not moving, to sell , 2.Side orders.• Achieving budget of the Restaurant.• Cost Control 1.Control Of Wastage ( by giving training to staff ) 2.update knowledge 3.Control over of punching of wrong order 4.Handling of cutlery, crockery and glassware 5.Handling of utensils and machine 6. Control in requisition.• Planning , Organizing.• Preparing and completing action plans:- 1.Implementing production 2.Productivity 3.Quality 4.Guest Service Standard 5.Identifying trendz 6.Determining system improvement 7.Implementing changes 8.Face daily challenge .• Estimate food cost and profit.• Maintain ambience by controlling lighting, background music, linen service, glassware dinnerware and utensil quality and placement, monitoring food presentation and service.• Enhances department and organization , reputation by accepting ownership for accomplishing new and different request, exploring ownership oppurtunities to add value to job accomplishment.• Cash depositing.• Sending sales report as per the standard follows. Show less

  • Business partner in Real Estate

    Sept 2019 - now

  • Assistant Restaurant Manager

    May 2015 - now