Jason Kapaya

Experience

• 

  Sobeys

  Jul 2018 - Sept 2020

  Grocery Clerk
• 

  CATSA / ACSTA

  Jan 2022 - Mar 2023

  orchestrated the Quarterly Passenger Intercept Survey project for CATSA, collaborating with external contractors and stakeholders, confirming field dates and work hours, compiling project documentation, and executing data verification processes for every quarter.Executed quantitative analysis and developed reports and presentations with graphs and charts on key performance indicators such as “Customer Satisfaction” for Canada's major airports using Excel, SPSS, and Power B.I.Provided insight on passenger behavior patterns, evaluated the efficiency of our security screening processes, and employed techniques like spreadsheet manipulation, cross tab, and regression analysis in SPSS to uncover meaningful relationships between variables of interest.Communicated with multiple internal teams and external stakeholders to design and implement surveys for trials and initiatives to summarize quantitative and qualitative data for a variety of audiences using QFI survey software. Provided up-to-date market research and analysis on transportation and airport trends. Handled Purchase orders for signage from different airports and vendors, and provided invoices to account receivables.Evaluated bids for CATSA’s Quarterly Passenger Intercept Survey project. Show less

  • Internal and Market Research

    Aug 2022 - Mar 2023

  • Student, Internal and Market Research

    Jan 2022 - Aug 2022
• 

  CGI

  Jul 2024 - now

  Project Control Officer