Matt Owen

Matt Owen

Technical Support Engineer

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location of Matt OwenChester, England, United Kingdom

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  • Timeline

  • About me

    Senior Technical Project Manager at Greater Manchester Police

  • Education

    • Oswestry School Sixth Form

      1997 - 1999
      A Levels
    • Oswestry School

      1989 - 1997
      GCSE
    • The Manchester Metropolitan University

      1999 - 2004
      BSc Computing 2:2
    • Liverpool John Moores University

      2010 - 2011
      PGCE Applied ICT (M-Level) 2:1
    • The University of Manchester

      2012 - 2013
      MSc Educational Research 2:1
    • The University of Manchester

      2011 - 2012
      Master of Arts - MA Education (International) 2:1
  • Experience

    • IBM

      Nov 2004 - May 2005
      Technical Support Engineer
    • Caudwell Communications

      May 2005 - May 2007
      2nd Line Technical Support
    • Pipex Communications

      Jun 2007 - Oct 2008
      • Team Leader

        May 2007 - Oct 2008
      • Outsource Operations Manager

        Jun 2007 - Jan 2008
    • GEEK2DOOR LIMITED

      Oct 2008 - Mar 2010
      Director

      SME network support

    • CABLE & WIRELESS WORLDWIDE PLC

      Jul 2009 - Jan 2015
      Service Desk Analyst (part time)
    • Vodafone

      Jan 2015 - Oct 2016
      Senior Team Leader
    • Vodafone Global Enterprise

      Oct 2016 - Jun 2017
      Service Assurance Manager
    • Greater Manchester Police

      Jul 2017 - now
      • Senior Technical Project Manager

        Dec 2019 - now
      • Business Relationship Manager

        Jul 2017 - Dec 2019
  • Licenses & Certifications

    • AgilePM Foundation and Practitioner

      APMG International
      Mar 2020
    • PRINCE2® 2017 Foundation & Practitioner

      AXELOS Global Best Practice
      Jan 2020
    • ITIL Foundation Level

      EXIN
      Feb 2014