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Jerlynn Yap

Jerlynn Yap

Executive Officer

Followers of Jerlynn Yap137 followers
location of Jerlynn YapSingapore

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  • Timeline

  • About me

    Event & Marketing Executive

  • Education

    • Republic Polytechnic

      2016 - 2020
      Customer Experience Management with Business

      Activities and Societies: Open House (2017)

    • RMIT University

      2021 - 2022
      Bachelor's degree Business Management

  • Experience

    • Nanyang Technological University Singapore

      Sept 2016 - Sept 2016
      Executive Officer

      - Deliver of documents to various offices and departments- Print of continual assessment papers, meeting materials- Handle stationery inventory which include issuing of stationery to the staff upon requesting- Setup of meeting rooms for visits and meetings

    • UOB

      Mar 2018 - May 2018
      Contact Center Agent

      - Managing inbound and outbound calls, recording call conversations into CRM system- Addressing customer's needs, complaints, or other issues with products or services relating to BIB (Business Internet Banking)

    • IKEA

      Mar 2019 - May 2019
      Retail Assistant

      - Assisting and serving customers - Drive sales through customer engagement and sharing of product knowledge- Cleaning and restocking the store throughout the day, before opening and after closing

    • E2i, Employment & Employability Institute

      Jul 2020 - Aug 2021
      Claims Clerk

      - Assist in sending and receiving email correspondence- Ensure application and claim documents required are complete and in order - Track and update database and preparation of simple reports

    • SME Centre@SCCCI

      May 2023 - now
      Events & Marketing Executive

  • Licenses & Certifications

    • WSQ SOCIAL MEDIA MARKETING

      @ASK Training Singapore
      Oct 2023

    • ChatGPT: Dynamic Video Content with AI for Managers and Executives Workshop

      Singapore Chinese Chamber Institute of Business 新加坡中华总商会管理学院
      Jun 2023

  • Volunteer Experience

    • Volunteer

      Issued by Art for Good on May 2019
      Art for GoodAssociated with Jerlynn Yap

    • Ambassador

      Issued by Gardens by the Bay on Jul 2013
      Gardens by the BayAssociated with Jerlynn Yap

    • Ambassador

      Issued by Jacob Ballas, Children's Garden on Jan 2013
      Jacob Ballas, Children's GardenAssociated with Jerlynn Yap