Kelsey Johnson

Experience

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  CareWorks Of Ohio

  Aug 2009 - Oct 2010

  -Maintain customer satisfaction by serving as primary contact for designated group of employers to ensure customer satisfaction and retention.-Verify and follow up to ensure remain at work ability for an injured worker with a light duty return or an injured worker receiving vocational rehabilitation services in accordance with Company policies and procedures. -Support medical management services.-Support vocational rehabilitation services by: -Monitoring and identifying claims appropriate for referral based on BWC criteria, -Monitoring and documenting vendor progress notes to ensure compliance with Company and BWC policies and procedures. -Providing updates to employer, BWC and TPA if applicable.-Identify areas for quality improvement and make recommendations to supervisor.-Work in a team environment. Show less -Provide admistrative support to 70 people-Maintain established workflows-Sort and deliver information-Data enter information into CWMM and route appropriately-Maintain tracking and filing systems-Identify issues and provide recommendations to improve workflow effectiveness and efficiencies -Route incoming calls-Maintain confidentiality by following established Company policy and procedures-Provide other administrative support functions for team members (i.e. copying, faxing). All administrative support functions performed for case managers will be under the direct supervision of the assigned Case Manager for any activities performed in the case. Show less

  • Managed Care Case Specialist

    Feb 2010 - Oct 2010

  • Team Assistant

    Aug 2009 - Feb 2010
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  Worldwide Express

  Oct 2010 - May 2011

  Business Development Executive

  -Generate revenue by procuring new customers through prospecting and face-to-face meetings-Meeting with C - Level Executives (Owner, CEO, President, CFO)-Administer concurrent sales initiatives from proposal stage through customer acceptance and implementation-Achieve defined sales goals and development standards required

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  Cologix, Inc.

  May 2011 - Jun 2019

  Executive Administrator/Legal Assistant

  Cologix, Inc. is a network neutral interconnection and data center company headquartered in Denver, Colorado that provides massively scalable interconnection services and secure, reliable colocation services in densely connected, strategically located facilities in Columbus, Dallas, Jacksonville, Lakeland, Minneapolis, Montreal, Northern New Jersey, Toronto and Vancouver. With more than 450 network choices and 24 prime interconnection locations, Cologix currently serves over 1,600 carrier, managed services, cloud, media, content, financial services and enterprise customers. The company’s experienced team of communications infrastructure professionals is committed to providing its customers the highest standard of local customer support. -Support the CEO, CAO, COO, CFO, CSO and CTO at Cologix, Inc.-Enhance executive's effectiveness by providing information management support; representing the executive to others.-Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.-Maintains customer confidence and protects operations by keeping information confidential.-Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.-Under general direction, provides low-level legal administrative support for the General Counsel and Associate General Counsel, performing a variety of responsible secretarial, technical, and administrative functions; performs other related duties as assigned.-First point of contact for human resource functions such as benefit administration, on/off boarding of employees, and maintaining up to date employee records through ADP and NetSuite.-Maintain document control for legal, HR, operations and construction departments Show less

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  Van Rooyen Group

  Aug 2018 - now

  Administrative Manager

  The van Rooyen Group is the private investment management firm of the van Rooyen family. We foster economic value creation through the growth and responsible development of companies. We invest widely, across international geographies and sectors. The van Rooyen Group invests in great businesses run by outstanding people.-Support the President-Enhance executive's effectiveness by providing information management support-Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.-Maintain document control Show less

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  Tract Capital Management

  Jan 2022 - now

  Executive Administrative Manager