Ilya Muromtsev

Experience

• 

  Anantara Hotels & Resorts

  Jul 2011 - Jan 2012

  F&B Cross-trainee

  I was asigned every month in different outlets and this all incuded bars, retaurants and In-Villa Dining. My main responsibilities were to take care of customers and restaurant as well, attending F&B meetings and write a report in the end of the month how to improve service and some new ideas how to bring more customers.

• 

  Grand Hyatt Shanghai

  Jan 2012 - Jul 2012

  Front Office Trainee

  I was responsible for handling Front Office reception and administrative duties, including check-in/out, night audit, VIP guest greeting, customer satisfaction and responding e-mails.

• 

  Banyan Group

  Jan 2013 - Jan 2013

  Management Trainee in F&B
• 

  The Setai, Miami Beach

  Nov 2014 - Dec 2015

  Pool Captain

  Responsible for all daily pool operations. To ensure prompt courteous service to all guests. To deliver alcoholic/non-alcoholic beverages, retrieve and deliver food orders, and maintain cleanliness and organization of pool and cabana areas. To train seasonal staff members and ensure impeccable service from all.

• 

  JW Marriott

  Jun 2016 - Oct 2017

  • Assistant Restaurant Manager

    Mar 2017 - Oct 2017

  • Pool Team Leader

    Jun 2016 - Mar 2017
• 

  JW Marriott Phuket Resort and Spa

  Oct 2019 - May 2024

  Food and Beverage Manager
• 

  Sheraton Nha Trang Hotel & Spa

  Aug 2022 - now

  Director of Food And Beverage