Ilya Muromtsev

Ilya Muromtsev

F&B Cross-trainee

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location of Ilya MuromtsevNha Trang, Khanh Hoa, Vietnam

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  • Timeline

  • About me

    Pool Captain

  • Education

    • Kendall College

      2013 - 2014
      Bachelor of Arts in Hospitality Industry Hotel/Lodging

      Activities and Societies: Capstone project ( 6 month)

    • Les Roches Jin Jiang International Hotel Management College

      2010 - 2013
      Associate's degree and Diploma Hospitality Management
  • Experience

    • Anantara Hotels & Resorts

      Jul 2011 - Jan 2012
      F&B Cross-trainee

      I was asigned every month in different outlets and this all incuded bars, retaurants and In-Villa Dining. My main responsibilities were to take care of customers and restaurant as well, attending F&B meetings and write a report in the end of the month how to improve service and some new ideas how to bring more customers.

    • Grand Hyatt Shanghai

      Jan 2012 - Jul 2012
      Front Office Trainee

      I was responsible for handling Front Office reception and administrative duties, including check-in/out, night audit, VIP guest greeting, customer satisfaction and responding e-mails.

    • Banyan Group

      Jan 2013 - Jan 2013
      Management Trainee in F&B
    • The Setai, Miami Beach

      Nov 2014 - Dec 2015
      Pool Captain

      Responsible for all daily pool operations. To ensure prompt courteous service to all guests. To deliver alcoholic/non-alcoholic beverages, retrieve and deliver food orders, and maintain cleanliness and organization of pool and cabana areas. To train seasonal staff members and ensure impeccable service from all.

    • JW Marriott

      Jun 2016 - Oct 2017
      • Assistant Restaurant Manager

        Mar 2017 - Oct 2017
      • Pool Team Leader

        Jun 2016 - Mar 2017
    • JW Marriott Phuket Resort and Spa

      Oct 2019 - May 2024
      Food and Beverage Manager
    • Sheraton Nha Trang Hotel & Spa

      Aug 2022 - now
      Director of Food And Beverage
  • Licenses & Certifications

    • Best Service

      Kendall College