Nikki J Williams

Experience

• 

  Mitchells & Butlers PLC

  Feb 2002 - Jan 2004

  Bar Staff

  Bar Work, Customer Service, Stock Control and Management, Staff Rotas, Bar Entertainment

• 

  Phones 4u

  Oct 2004 - Sept 2013

  Qualified interviewer conducting scenario, competency and geographical candidate telephone screen interviewsManagement of a daily talent pool and candidate pipelineProactively using candidate sourcing and attraction which involves posting vacancies online and building relationships with candidate attraction various sources.Co Coordinating and managing Recruitment events and one to one interviews on a divisional basisScreening Applications on different levelsTalking to candidates on a daily basis providing interview feedback, answering queries and also dealing with queries that have been escalatedWorking to targets and SLA's on a daily, weekly, monthly and annually basisDelivering a excellent candidate experienceWorking within the FSA and compliance guidelines as set in by HRDemonstrates a clear business understanding and commitment to quality.Believes Excellence as standardDemonstrating a good use and understanding of in-house systemsAttending & delivering recruitment events / Assessment Events.Communicating with the field team Working within the required budgetManagement of the internal referral scheme to existing employee's & raising payments Show less Various store roles)General administration and office work, including; typing and filing, database input, mailing and franking, telephone work. Meeting targets & Deadlines.Assisting the management team in conjunction with compliance & Audit.Staff training and reviews.Managing timekeeping, sickness and holidays, General staff processes.Training of new admin candidates in various storesField Admin role to support new store openings and the recruitment teamSupporting the area field team for various tasks and duties Show less

  • Recruitment Consultant

    Jul 2009 - Sept 2013

  • Recruitment Administrator

    Jul 2008 - Jul 2009

  • Sales Consultant

    Jan 2003 - Jul 2008

  • Admin Manager

    Oct 2004 - Oct 2006
• 

  Pontoon Solutions

  Sept 2013 - Apr 2018

  Recruitment Team Leader - DE&S Account - MoD Account & Jaguar Land RoverOversee the day to day delivery of key activities and performance of the team, Motivate, Encourage and monitor the team’s performance to ensure that every team member is hitting their required KPI’s and SLA’s and develop a great working cultureRegular meetings with the team on a monthly basis to review performance and ensure each team has a clear development / training plan in place which is reviewed and monitored regularly andDiscuss vacancies with the onsite teams / Account directors to ensure a full and accurate understanding of the job specification and the specific client requirements. Review the attraction and sourcing of candidates and ensure that the team are utilising the tools available, ensure Pontoon brand is promoted in all aspects of attraction and make recommendations on alternative solutions than traditional job boards.Demonstrate and encourage a philosophy of continuous improvement ensuring that appropriate business controls are in place and all team members adhere to pre-approved quality standards. Provide continuous and effective training and development to ensure the delivery of a quality service as required. Help to train and up skill new starters in to accounts / teams that you are working in, ensuring that knowledge is transferred effectively.Communicate regularly with the Account Director and onsite teams on progress with the role, specifically highlighting any specific challenges and proposing solutions Show less Qualified interviewer conducting scenario, competency and geographical candidate telephone screen interviewsManagement of a daily talent pool and candidate pipelineProactively using candidate sourcing and attraction which involves posting vacancies online and building relationships with candidate attraction various sources.Co Coordinating and managing Recruitment events and one to one interviews on a divisional basisScreening Applications on different levelsTalking to candidates on a daily basis providing interview feedback, answering queries and also dealing with queries that have been escalatedWorking to targets and SLA's on a daily, weekly, monthly and annually basisDelivering a excellent candidate experienceWorking within the FSA and compliance guidelines as set in by HRDemonstrates a clear business understanding and commitment to quality.Believes Excellence as standardDemonstrating a good use and understanding of in-house systemsAttending & delivering recruitment events / Assessment Events.Communicating with the field team Working within the required budgetManagement of the internal referral scheme to existing employee's & raising payments Show less

  • Recruitment Delivery Team Leader ( Engineering)

    Apr 2016 - Apr 2018

  • Recruitment Team Leader

    Feb 2016 - Apr 2018

  • Senior Recruitment Consultant

    Sept 2013 - Apr 2016
• 

  Vodafone

  Apr 2018 - Dec 2018

  Recruitment Business Partner

  Recruitment Business Partner for three geographical locations for call centre and volume recruitment in telecommunications and finance.Team management “Resourcing Business Partner” and deliver end to end resourcing across your dedicated Enterprise business areas.Worked in close collaboration with the wider Resourcing/HR teams, leading talent attraction, supporting resourcing projects and partnering with the business to understand specific talent needs; driving key talent attraction and candidate and creative digital ideas. Show less

• 

  City & County Healthcare Group

  Dec 2018 - Dec 2019

  Recruitment Service Delivery Manager

  City & County Healthcare’s vision is to improve the lives of our service users by enabling them to live independent, dignified and safe lives whilst continuing to live in the homes that they know and love. City & County was formed in 2009, with the objective of providing people across the UK with access to affordable and high quality expert care from the comfort and familiarity of their own homes. Our experienced care workers provide expert support for a broad range of service users. • Managing the Central recruitment delivery team which includes 15 members to ensure care worker recruitment needs are delivered to over 160 branches within the UK.• Partnering with the regional directors and branch managers to ensure the delivery of the recruitment needs• Ensuring the recruitment team are equipped with the latest technologies for sourcing active and passive candidates• Managing new business acquisitions with company growth• Working closely with the job board relationships and agency spend• Managing the ATS and in house technologies• Driving business case projects for continuous improvement needs.• Working with the continuous improvement manager to ensure projects and pilots are delivered on time• Reducing agency spend and manage cost saving.• Running pilots in house to manage capacity and productivity.• Recruitment of new team members and training.• Running assessment centres and facilitating new starter details and compliance. • Ensuring regional recruitment projects are delivered within the SLA’s agreed• Attending regional stakeholder meetings and delivering updates on recruitment• Managing the branches that complete their own recruitment ensuring the branch adherer’s to in house policies.• Working very closely with the internal recruiter to ensure non care worker recruiter is delivered on time Show less

• 

  AMS

  Feb 2020 - now

  Lead Resourcing Partner

  Lead Resource Specialist at BAE Systems managing the recruitment of several business functions covering sites Warton & Samlesbury .Working with senior stakeholders to ensure all resource requirements are delivered Managing remote sourcing and administration teamsLeading of recruitment strategy for area defense projects